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Kyle Pollard Email & Phone Number
Senior Customer Success Manager
at
iCIMS
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Success Manager
Location
Murfreesboro, Tennessee, United States
Company size
Who is Kyle Pollard? Overview
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Quick answer
Kyle Pollard is listed as Senior Customer Success Manager at iCIMS, a with 462 employees, based in Murfreesboro, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Kyle Pollard.
Kyle Pollard previously worked as Customer Success Manager at Icims and Client Success Advisor at Lightning Bolt Solutions. Kyle Pollard holds Doctor Of Law - Jd from University Of Tennessee, Knoxville.
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Email format at iCIMS
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iCIMS
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Profile bio
About Kyle Pollard
Kyle Pollard is a Senior Customer Success Manager at iCIMS.
Current workplace
Kyle Pollard's current company
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Icims
7 roles
Kyle Pollard work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Customer Success Manager
Apr 2022 - Mar 2024
Client Success Advisor
- Managed 180+ clients in Single Office, Mid-Market, and Enterprise environments while maintaining a 98% retention rate across 2021. - Prepared and conducted two annual business reviews and ROI assessments for Enterprise clients. - Acquired $40k in upsells across 2021 via leveraging client relationships and identifying where client satisfaction could be improved with additional services and integrations. - Maintained and improved business performance by leveraging… Show more - Managed 180+ clients in Single Office, Mid-Market, and Enterprise environments while maintaining a 98% retention rate across 2021. - Prepared and conducted two annual business reviews and ROI assessments for Enterprise clients. - Acquired $40k in upsells across 2021 via leveraging client relationships and identifying where client satisfaction could be improved with additional services and integrations. - Maintained and improved business performance by leveraging relationships with clients to obtain 25 references in 2021 and conduct quarterly KLAS and NPS surveys. Show less
May 2021 - Apr 2022
Technical Account Manager
- Consulted with 45 unique clients, managing 1,200+ licenses across my pool.- Specialized in risk resolution, acquiring 20+ at-risk clients and returning 96% to a healthy status. - Created online support content - including articles, videos, and user guides - in an additional role as Zendesk Administrator.
Aug 2020 - May 2021
Lead Implementation Consultant
- Streamlined the annual Resident Turnover Project managing a consulting team to configure, implement, and train 2,500+ users in 90 Days.- Partnered with Project Manager in ensuring project success by having over 80% of private physician groups implemented at the time of Go-Live.
Feb 2020 - Aug 2020
Implementation Consultant
- Consulted with over 10 medical specialties on their hospital communications workflow, implementing the CC&C platform at over seven facilities.- Conducted SuperUser training seminars at various health systems across the United States.
Feb 2018 - Feb 2020
2 education records
Kyle Pollard education
Doctor Of Law - Jd
Bachelor'S Degree, Political Science And Government
FAQ
Frequently asked questions about Kyle Pollard
Quick answers generated from the profile data available on this page.
What company does Kyle Pollard work for?
Kyle Pollard works for iCIMS.
What is Kyle Pollard's role at iCIMS?
Kyle Pollard is listed as Senior Customer Success Manager at iCIMS.
Where is Kyle Pollard based?
Kyle Pollard is based in Murfreesboro, Tennessee, United States while working with iCIMS.
What companies has Kyle Pollard worked for?
Kyle Pollard has worked for Icims, Lightning Bolt Solutions, and Perfectserve.
How can I contact Kyle Pollard?
You can use AeroLeads to view verified contact signals for Kyle Pollard at iCIMS, including work email, phone, and LinkedIn data when available.
What schools did Kyle Pollard attend?
Kyle Pollard holds Doctor Of Law - Jd from University Of Tennessee, Knoxville.
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