Kyle Rausch Email and Phone Number

Track weekly sales by department and individual product groups while creating daily worklists to insure operationalefficiency. Verify scheduling to ensure proper coverage and assist customers with purchases on floor. Lead staff of up to 15associates including performance monitoring, scheduling, and task management.Key Accomplishments:• Turned department profitable and finished with double digit comp over prior year’s performance.• Revamped scheduling process to maximize team strengths and allowed for higher quality customer experience andincreasing sales by 17%.• Slashed shrink by 65% through implementing weekly cycle counts.• Increased contractor customer base by 32% in year 1 and 55% in year 2 by hosting contractor events with variouspromotions.• Named “Operations MVP” for 2020 due to overall performance and willingness to go above and beyond to solveproblems.

Consulted with homeowners and businesses to create new kitchen and general cabinet designs to meet their needs. Closedsales from design to installation and acted as fill-in manager for 5 locations.Key Accomplishments:• Utilized previous connections to modernize and add high-end custom cabinet line and contractor cabinet line leading tosales increases of roughly 25%.• Negotiated vendors to provide donated display cabinets as part of new agreements.

Ran day-to-day operations for 4 different stores ranging from $15 million to $33 million in revenue including inventorymanagement, purchasing, stocking, and verified purchase orders while tracking sales. Coordinated with outside sales teamsto increase market share. Interviewed, hired, and trained staff of up to 22.Key Accomplishments:• Turned previous $95,000 loss to profit of $370,000 within 12 months.• Consistently promoted to take on new stores in new markets, with ¾ all operating in the red upon arrival.• Inputted new operational structure to reduce inventory errors, maximize customer service, and enable quicker pricingfor sales teams.• Secured contractor business by implementing large project bidding process.• Won “Manager of the Year” in 2011 and “Most Improved Location” for 2010.

As a firefighter, days were spent answering all emergency and medical calls that would come in on the island. During our downtime, we cleaned and kept the fire apparatus organized.

Assisted customers in merchandise selection including quote creation, material ordering, and installations. Worked withsupervisor on cycle counts and completed other tasks as needed.Key Accomplishments:• Held position as #1 specialist in region with highest percentage of closed installation sales for 3 of 4 quarters in 2005.• Fulfilled over 500 orders with only ever receiving 1 customer complaint which was quickly resolved due to technicalabilities and identifying installation issue.