Kyle Roachford Email & Phone Number

Manhattan, New York, United States

Soho

-Tracked stock using company inventory management software.-Maintained records related to sales, returns and inventory availability.-Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.-Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.Maintained organized, presentable merchandise to drive continuous sales.-Evaluated inventory and delivery needs, optimizing strategies to meet customer demands. Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.-Engaged with customers to effectively build rapport and lasting relationships.-Helped average of 500 customers per day by responding to inquiries and locating products -Surpassed daily sales goals 15% by cross-selling must-haves and promoting additional products

Soho

-Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.-Managed organization's largest region, performed full sales cycle duties, and increased annual sales by 7%-Maintained database of customer and sales information using company phone.-Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment-Managed and retained 5 existing client accounts

Brooklyn, New York

In-store product arrangement - Following product transfer policies and procedures - Ensuring product replenishment in accordance with store standards and procedures.Participation in inventory preparation - Store replenishment in accordance with product supply dates.Trained new staff on job duties, company policies and safety procedures for rapid onboarding. Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.Handled day-to-day shipping and receiving overseeing more than 25-60 packages per day. Created, implemented and adjusted SOPs.Strengthened inventory processes to balance supply needs with budget and space limitations.