Ict Support Specialist
Itg Techology Pty Ltd
Brisbane, Australia
- Hardware troubleshooting server, computers, laptops, tablets, networking products, printers, IP phones and audio visual. - Software troubleshooting Microsoft Windows XP through to Windows 10. Office suites including 365, Sharepoint and OneDrive. Adobe, CAD software, 3CX, Mac OS and Google apps.- Provide remote and onsite support for manufacturing, medical, transport and SMB's in Queensland and New Zealand.- Design floorplans for each business with details on hardware, network and phone layouts.- Asset recording and labelling for hardware purchased.- Configured and troubleshoot Ubiquiti networks.- Installed, configured and troubleshoot Windows server, active directory and exchange.