- Act as Scrum Master and Product Owner for iOS, Android and .Net teams.- Launched Voice Caddie leveraging Siri Shortcuts on iOS; "Hey Siri, how far am I to the green?"- Drive a culture of openness, trust and inclusivity. Facilitate Scrum meetings/ceremonies. - Achieved top of industry app review score and NPS score, Golfshot iOS.- Released the first Audio Augmented Reality Golf App on iOS and Android with partner, BOSE. Represented Golfshot at SXSW in 2019 for the product… Show more - Act as Scrum Master and Product Owner for iOS, Android and .Net teams.- Launched Voice Caddie leveraging Siri Shortcuts on iOS; "Hey Siri, how far am I to the green?"- Drive a culture of openness, trust and inclusivity. Facilitate Scrum meetings/ceremonies. - Achieved top of industry app review score and NPS score, Golfshot iOS.- Released the first Audio Augmented Reality Golf App on iOS and Android with partner, BOSE. Represented Golfshot at SXSW in 2019 for the product launch.- Achieved CSPO certification in November 2019.- Represented Golfshot at the annual International Conference for Golf Associations. Show less

- Acted as Scrum Master for iOS, Android and .Net teams. Facilitated Scrum meetings and ceremonies.- Worked alongside development teams to deliver products. Improved iOS App rating to 4.71 (+0.69)- Launched Apple TV App for Golfplan in partnership with NBC.- Created and executed company wide quality analysis exercises in preparation for major software releases.- Launched Golfscape, the first Augmented Reality Golf Feature to market, Voice Hole information and Auto Advance… Show more - Acted as Scrum Master for iOS, Android and .Net teams. Facilitated Scrum meetings and ceremonies.- Worked alongside development teams to deliver products. Improved iOS App rating to 4.71 (+0.69)- Launched Apple TV App for Golfplan in partnership with NBC.- Created and executed company wide quality analysis exercises in preparation for major software releases.- Launched Golfscape, the first Augmented Reality Golf Feature to market, Voice Hole information and Auto Advance Features for Golfshot iOS/Android.- Established NPS program and achieved top of industry scores for iOS and Android.- Interviewed potential Marketing, QA and Customer Support candidates. Show less

- Created QA processes for iOS, Android and Web, including smoke tests procedures and exhaustive regression test paths.- Executed and delegated testing objectives ahead of all software releases.- Led the QA effort for localization, expanding to 14 different languages on iOS and Android.- Launched Tee Time booking integration and developed processes around booking management.- Launched a luxury Watch GPS app which was pre-installed on Tag Heuer Connected Devices.- Launched… Show more - Created QA processes for iOS, Android and Web, including smoke tests procedures and exhaustive regression test paths.- Executed and delegated testing objectives ahead of all software releases.- Led the QA effort for localization, expanding to 14 different languages on iOS and Android.- Launched Tee Time booking integration and developed processes around booking management.- Launched a luxury Watch GPS app which was pre-installed on Tag Heuer Connected Devices.- Launched the first Golf App feature where users can post their scores and obtain an Official USGA Handicap.- Launched Golfshot for Apple Watch in 2015.- Constantly monitored app releases and general app performance. Show less

- Acted as Leader on Duty, responsible for opening/closing while overseeing daily store, backroom and food.- Ownership over all of Soft Goods departments including Men's, Women's, Kids, Infants, Shoes, Accessories and Jewelry and Infant Hard Goods with an annual sales volume of more than $9 million.- Recognized as a top leader in the district and invited to participate in talent meetings with regional leaders.- Acted as a district resource for training other Team Leaders.-… Show more - Acted as Leader on Duty, responsible for opening/closing while overseeing daily store, backroom and food.- Ownership over all of Soft Goods departments including Men's, Women's, Kids, Infants, Shoes, Accessories and Jewelry and Infant Hard Goods with an annual sales volume of more than $9 million.- Recognized as a top leader in the district and invited to participate in talent meetings with regional leaders.- Acted as a district resource for training other Team Leaders.- Responsible for sales growth targets in all departments while minimizing shortage.- Responsible for inventory assurance, presentation/merchandising, process, staffing, scheduling, safety and Great Guest Experience.- Responsible for hiring, mentoring, and conducting annual performance reviews for 15-30 team members. Show less

- Managed 15-30 direct reports. Responsibilities included interviews, coaching and performance management.- Created a program driving guest loyalty that was recognized and adopted by the district leadership.- Recognized by district leadership for top of class KPIs in Guest Experience and Cashier Speed.- Managed departments with an annual sales volume of more than $9 million.- Achieved sales growth goals in all departments while minimizing shortage and acted as District Trainer.

- Reduced the amount of plastic waste from my store by driving a culture of not using plastic bags. Achieved the second lowest bag/transaction in the region. - Piloted a Target RedCard application process that that increased applications by 100% and was later rolled out to all stores. - Manage Guest Experience metric processes in addition to managing all cashiers and guest service attendants. - Managed 35-60 direct reports. Responsible for interviewing, coaching and promoting team… Show more - Reduced the amount of plastic waste from my store by driving a culture of not using plastic bags. Achieved the second lowest bag/transaction in the region. - Piloted a Target RedCard application process that that increased applications by 100% and was later rolled out to all stores. - Manage Guest Experience metric processes in addition to managing all cashiers and guest service attendants. - Managed 35-60 direct reports. Responsible for interviewing, coaching and promoting team members and performance management. - Created an incentivized program to drive guest loyalty that was recognized and adopted by the district leadership teams. - Recognized by district leadership for top of class KPIs in Guest Experience and Cashier Speed. Show less

- Oversee Front End Processes, coach cashier and service desk team members, drive sales through guest loyalty programs. - Championed for Target RedCard Program and drove top of district conversion rates. - Manage Cart attendants and ensure store cleanliness standards were met.

- Drove a culture of accountability reducing shortage through coaching and education. - Duties included deterring theft and shortage by observing customers and team members in person or on CCTV. - Participated in shop lifting apprehensions using nonviolent physical intervention methods.