Kyle Sheehan Email & Phone Number

Londonderry, Nh, Us

Londonderry, New Hampshire, United States

- Configuring and shipping new SonicWALL Devices to customers and assisted with initial turnup; Maintained devices after sale with Access Rules, Dynamic DNS, IPSec VPN Tunnels and other critical firewall settings- Used VMware vCenter to manage virtual machines for different BU’s within the organization, adding users, installing updates and maintenance tasks- Developed new process and general practice documents for the business unit regarding general networking information and VPN Tunnels.- Setup and maintained new internal KB for various information pieces pertaining to company infrastructure and how-to guides on processes.- Managed company antivirus solution; Deployed to user endpoints and servers and provided support for when issues arose with configuration or virus detections.- Targeted and implemented to improve the infrastructure and redundancy of existing systems of the local office and for our customers.

Salem, New Hampshire, United States

Nashua, New Hampshire, United States

Salem, Nh

- Customer service in electronics department; assist with questions, provide guidance on products- Replenish stock

Nashua, Nh

- Windows system Administration- Build laptops and PC’s for customers, deliver to and set-up at customer sites- Provide customer support and resolve issues by phone/email- Set up phone system and networking in new office location

Salem, Nh

Bachelor'S Degree, Computer And Information Systems Security/Information Assurance

Associate'S Degree, Computer Networking

Current Coursework: Network Basics Computer Architecture and Operating Systems Routing and Switching Essentials Intro to Programming.

Education record

Activities and Societies: FIRST Robotics