Kyle Shih Email and Phone Number

I love to use my interpersonal skills to dig into a customer problems and resolve them. I manage, train, and teach. To accomplish this, I focus on building amazing team members, am up to date on all new changes, and quickly adapt to new learnings.I have enjoyed many managerial position throughout my 12+ years in the hospitality and customer service industry. My personal and professional experiences have taught me the following about myself:I can successfully use analytical data to increase profitability and reduce costs- I excel in finding the large as well as the small margins- I find joy in looking at the smallest of details- The numbers don't lie, you just have to know where to lookI can align, lead and grow a team of over 100+ people- We win together and we lose together (we try to never lose)- I'm a leader by example, I would never tell my team to do something I would not be willing to do- I keep it realI strive to be a better version of myself everyday- Always willing to learn and never settle- I thrive under immense pressure- Willing to take risks and try new thingsReach out to me if you want to talk hospitality, customer service, life or even sports. I enjoy meeting new people and creating genuine connections.