Kyle Simpson Email & Phone Number

Braselton, Georgia, United States

TBD

Greenville, South Carolina Area

Promoted to the senior technical team, where I designed and maintained a diverse range of technologies encompassing virtualization, IaaS (infrastructure as a service), DRaaS (disaster recovery as a service), and BaaS (backup as a service).Developed and scripted a variety of tools utilizing Powershell and PowerCLI, and implemented infrastructure as code using Terraform. Proficiently utilized Python, Git, and GitLab CI/CD.Engineered, implemented, and maintained multiple vSphere environments with VMware ESXi, vCenter, vCloud Director, and NSX, featuring hundreds of Cisco UCS chassis and rackmount servers and tens of thousands of internal and customer virtual machines.Served as the Cisco UCS subject matter expert (SME) and took on a primary engineering role, overseeing the design, configuration, and upgrades of our Cisco UCS Manager domains and UCS Central for public and private cloud environments.Designed, built, and maintained Zerto and Veeam for disaster recovery, cloud backup, and cloud migrations.Regularly engaged in configuring and managing Cisco Nexus switches and ASA firewalls, Fortinet Fortigate firewalls, Tintri and Nimble SANs, and SolarWinds and NetCrunch monitoring systems.Created, patched, and managed hundreds of Windows server and Linux server instances.Provided assistance for escalations and troubleshooting issues during planned and unplanned maintenance activity.Developed standardized procedures for technical processes and documented the wide range of products and automation processes in Confluence/Wikimedia and data center inventory management software.Utilized ticketing systems for managing issues and projects in JIRA, ConnectWise, and FreshService.

Greenville, South Carolina, United States

Promoted from a lead support technician to start the Network Operations team which acted as an escalation point for high-priority orders and customers.Maintained and expanded multiple virtualization products and their supporting hardware in multiple data centers across the country.Built and managed the Zenoss network monitoring system.Selected for multiple training opportunities with Cisco and VMware as our product offerings expanded.

Greenville, South Carolina, United States

Managed and supported our VMware vCloud Director offering for IaaS and Storagecraft products for BaaS.Interacted with customers on a regular basis to troubleshoot urgent technical issues.Provisioned bandwidth circuits and VOIP installations for small and medium-sized businesses.

Greenville, South Carolina Area

I started OMA Marketing to help smaller businesses understand the power of their websites and online marketing. We helped these businesses bring in targeted customers and improve the average customer value over the long-term. Our focus was on website optimization, advertising optimization, and online lead generation.

Greenville, Sc And Vineland, Nj

Worked closely with a variety of customers to troubleshoot and solve software, hardware and networking issues. Helped 5 local businesses with basic web designing.

Network Administration, 3.59

Business Administration

Activities and Societies: Tau Kappa Epsilon