Kyle Smith Email & Phone Number

Kansas City, Missouri, United States

Kansas City, Missouri Area

• Developed and currently lead Cerner Government Services operations team, manage 12 direct reports that oversee all aspects of business unit operations, including managing federal contracts, unit financial performance, legal and compliance, and resource management• Responsible for executing more than $100M in subcontracting awards to key partners in support of Department of Veteran Affairs (VA) contract• Lead facilities construction and management for Cerner’s Government Service business unit; opened a new 300-person office in Washington, D.C.; awarded and program managed $15M contract from VA to provide temporary classrooms and office sites in the Pacific NorthwestBusiness Strategist• Part of Cerner's Executive Development Program, a post-MBA rotational program designed to grow highly effective leaders. Completed three rotations:• Supported Cerner’s Chief Strategy Officer to develop and execute strategic partnerships with leading healthcare providers• Developed a long-term business plan for transitioning legacy software system to a cloud-deployed model; engaged with leading cloud suppliers to evaluate offerings and complete cost analysis• Part of the bid team that successfully negotiated the award of Cerner’s $10B contract with the VA

Greater Chicago Area

As an account manager I was responsible for achieving sales goals and objectives of Dow’s ion exchange resins and reverse osmosis membranes in industries including water treatment, food and beverage, and chemical processing. This involved working with existing clients to manage and grow business as well as development of prospective clients. Responsibilities included leading contract and pricing negotiations with large clients, coordination of purchase orders and shipment logistics across a global supply chain, and working intensively with CRM systems. Key accomplishments included:• Collaborated across functions to manage all aspects of customer accounts to achieve business plan targets of greater than $26M in annual sales• Managed a global team of 15 account managers to support sales contracts for multinational customers totaling $35M in annual sales across five continents• Led annual demand and revenue forecasting for customer segment while partnering with strategic marketing, setting five-year strategy for segment growth• Directed coordination between technical service, research and development, and key customers on development projects yielding $2.5M of increased annual revenue

Midland, Mi

As a technical service and development engineer, I represented Dow’s Water and Process Solutions business as a technical product expert. I worked directly with clients to design, start up, and troubleshoot ion exchange and reverse osmosis systems across a variety of industries. Part of my responsibilities also included utilizing field experience to identify areas of improvement for Dow’s products and lead development efforts to address areas of advancement in performance and quality. This included supporting new product launches and market introductions providing technical expertise and knowledge through validation, and documentation of application and quality control. Key accomplishments included:• Provided technical customer support for $25M in annual sales of separation and technology across applications from water treatment, nutrition, and renewable energy• Instructed customers in the efficient use of water treatment technology, including engineers, operators, and designers, in process troubleshooting, design, and startup• Led Six Sigma product improvement project to reduce defects resulting in EBIT preservation of >$500,000 and certification as a Six Sigma Green Belt Project Leader

Master Of Business Administration (M.B.A.), Marketing And Management And Strategy

Bs, Chemical Engineering