Kyle Souter Email & Phone Number

Dunfermline, GB

Scotland, United Kingdom

Stirling, Scotland, United Kingdom

• Managing Workflow while prioritising jobs in accordance with customer requirements
• Organising development programmes for new staff, training and handling signoffs
• Working with the area manager to maximise production and profitability
• Responsible for managing a variety of administrative duties
• Establishing and nurturing relationships with neighbouring site management

Livingston, Scotland, United Kingdom

• Assisting technicians in diagnosing complex technical issues and providing support as needed
• Analyse workshop workload and anticipate future staffing or resource needs to meet demands
• Oversee daily operations, ensuring smooth operation and adherence to schedules
• Maintaining accurate records of maintenance activities, including warranty reports
• Ensuring customer satisfaction by addressing concerns promptly and delivering quality service

Stirling, Scotland, United Kingdom

• Addressing challenges that arise within the branch effectively, using analytical skills and sound judgement
• Cultivating and maintaining relationships with customers and stakeholders
• Overseeing branch operations, including staffing, scheduling and workflow coordination
• Participating in community events to enhance the company’s visibility and reputation
• Maintaining open communication with staff, management and stakeholders to ensure transparency

Kirkcaldy, Scotland, United Kingdom

• Identifying and troubleshooting equipment malfunctions to minimise downtime
• Developing comprehensive training materials in collaboration with management to enhance team skills and efficiency
• Collaborate with supervisors and other departments to coordinate workflow and maximise production
• Implementing process changes to enhance quality and productivity

Livingston, Scotland, United Kingdom

• Identifying and resolving issues or malfunctions with equipment or processes to minimise downtime
• Adapting to changes in production schedules, priorities and procedures as needed
• Identifying opportunities for process improvement and efficiency gains and implementing solutions
• Skilfully setting up and operating high-tech machinery and equipment, ensuring optimal productionefficiency

Livingston, Scotland, United Kingdom

• Monitoring production processes to ensure smooth operation, adjusting if necessary
• Recording production data, including quantities produced, downtime and quality control
• Troubleshooting and resolving equipment malfunctions
• Operating machinery and equipment used in the production process according to operating procedures

Dunfermline, Scotland, United Kingdom

• Meticulously analysing billing reports and financial documents, successfully identifying and rectifying errors to ensure billing accuracy
• Investigating discrepancies in customer billing to resolve conflicts and deliver a satisfactory resolution
• Maintaining accurate records of credit remediation within customer accounts
• Providing excellent customer service by addressing enquiries promptly and professionally