Kyle Spencer Email & Phone Number

Orlando, Fl, Us

As a results-driven Corporate Field Recruiter at Sonrava Health, I lead recruitment efforts across 130+ practices and corporate functions in the Northeast and Southeast regions. Specializing in high-priority roles, I consistently fill 30+ key positions each month across clinical front office, back office, and leadership levels.Highly skilled in partnering with diverse client groups, including Governance/Legal, IT, Procurement, Quality Management, Call Center Operations, Finance, and Marketing, to ensure the strategic placement of talent that aligns with the evolving needs of each business unit.

• Launched and executed TAOS acquisition workforce planning and prioritization. Partnered with a fellow colleague to extend 100+ external offers with 95% acceptance rate. This targeted effort significantly exceeded time-to-hire and requisition-to-recruiter metric performance targets.• Led redeployment initiative, employing a novel approach to promote career mobility across the organization - achieved 90% redeployment within 30 days. Beating projected plan of 80% within 30 days.• Managed enablement webinars on a bi-weekly basis to facilitate the usage of productivity tools to be streamlined and normalized across entire IBM TA vertical, including agenda, speaker coordination, and analysis. Assumed productivity/efficiencies gained by participants of first session is 4 hours per week – projected ROI $800K over 2022 second half.• Leveraged relationships with internal stakeholders and business leaders to understand hiring forecasts and recruiting priorities, fill critical hiring needs in a timely manner, and deliver comprehensive support and consultation to business hiring groups in full life cycle recruitment process.• Proactively researched new recruitment methodologies, competitive intelligence to create innovative sourcing strategies. Conduct external benchmarking to understand competitive recruiting landscape and influence best practices with team and stakeholders.• Led diversity recruiting strategies to attract a unique workforce – hiring Talent of various backgrounds, experiences, and styles; hosting virtual sessions to continually increase presence of diversified initiatives.

• Ideated and executed strategies to attract medical talent in population dense Miami to mitigate community loss during global pandemic in a full-cycle process.• Facilitated intake meetings with hiring managers to set expectations, clarify processes, and share best practices.• Lead strategic recruitment activities including attending and coordinating job fairs, conferences, on-campus, and other special events, maintaining partnerships with professional associations.• Participated in (6) major hiring events with a minimum attendance of 500+ individuals – resulting in 250+ hires from each event.• Proactively researched internal equity findings to determine compensation structure, market trends, and address areas of disparity.• Managed applicant data up to and including interviewer recommendations and assessment results.• Engaged and maintained open candidate communication from initial screening to offer acceptance to onboarding/first day.• Provided guidance in planning and administering campus recruitment initiatives.

• Promoted to HCA East Florida Division within 7 months of initial hire.• Evaluated competencies, background, technical skills, leadership style and culture fit of each individual as they relate to the requisition.• Utilized the appropriate best practices while leveraging various tools to build out centralized sourcing strategies including social media, job boards and professional networks.• Developed and presented the LEAST model for solution-driven communication between internal and external stakeholders.• Worked closely with leadership organization while gathering job requirements and constructing recruitment strategy.

Fort Lauderdale, Florida

• Served as a department role model and mentor by working alongside teammates to provide exceptional guest service and perform front office job duties.• Encouraged and motivated teammates to perform their best, take responsibility for tasks and assignments, make decisions confidently and provide input on possible improvements.• Assisted leadership in establishing and communicating department goals, performance expectations, deadlines for shift or departmental operations to Talent.• Implemented “Five @ Five” and “Leaving So Soon” standard operating procedures to connect with guests prior to their departure.• Lead and participated in monthly calls with the brand team and W Insiders across the Americas to share hotel initiatives, best practices, and marketing activations – aligned with brand core values.• Participated in weekly quality meetings with hotel leadership to focus and improve on site defects, guest recovery/opportunity efforts, and overall guest satisfaction and engagement.• Coordinated w/ HR to facilitate the onboarding process by introducing the W Insider role, explaining the brand passion points, and giving the property tour.• Coordinated with department leaders to create unique incentives to recognize talent performance contributions.

Miami, Florida

The W Insider connects, differentiates and elevates the guest experience with extraordinary experiences. The W Insider creates an Insider Culture at the hotel - with guests, the team and the community. Anticipating and uncovering what will WOW the guest, and empowered to act, the W Insider uses networks, relationships and access to connect the newest, latest and coolest to the W brand and the W guest.

Fort Lauderdale, Florida

• Organized, confirmed, and processed guest check-ins / check-outs via LightSpeed PMS. • Provided guests with room and hotel information, directions, amenities, and local points of interests.• Coordinated and executed emergency preparedness plan with BESafe committee to ensure the safety of all guests, visitors, and talent. • Developed and maintained contingency reports in the event of an emergency.• Secured payment, verified, and adjusted billing as needed.• Submitted guest requests to designated departments via GXP (web-based) system.• Generated daily reports and communicating necessary information to next shift staff.• Created memorable experiences for all guests/community stakeholders.

Tamarac, Florida

• Assisted students, parents, and community stakeholders with any school-related inquiries.• Oversee public relations for campus-related activities and events.• Worked closely with administrative team and local officials to develop school-wide safety plan. • Responsible for AED/CPR certifications, SAFE Team designees, emergency procedures, and campus evacuation maps.• Distribution and collection, ordering, and replacement of two-way radio equipment.• Complete any other tasks and/or projects assigned by administration.

Master Of Science - Ms, Human Resources Management/Personnel Administration, General

Bachelor Of Arts - Ba, Organizational Communication, General, 3.53