• Analyze and interpret talent contracts and guild (SAG/AFTRA, DGA, WGA, AFM, various foreign guilds) agreements, sideletters and scale/pay charts to verify residual setup and payment information• Facilitate residuals report accuracy by verifying residuals liability to various primary and secondary made-for markets (Network Primetime, Non-Network Primetime, Syndication, Foreign, Basic Cable, Theatrical, and New Media)• Investigate and research discrepancies between payroll information and client-provided reports with Business Analysts, and resolve issues; provide backup and support documentation for audit purposes to clients and guilds• Develop proficiency in understanding union contract provisions, regulations, deadlines, industry standards, and requirements to ensure compliance across residuals workflows and processes• Create and prepare finalized product reports to be delivered to clients under various deadlines based on SLAs and quarterly reporting obligations• Maintain error logs and final product statistics for quarterly analysis • Collaborate with various departments to improve and streamline processes and procedures

• Assisted Admissions Counselors with preparing files, following up with applicants, and coordinating various travel arrangements, campus visits, and events• Maintained and organized student management database by managing applicant inquiries and materials, ensuring current and accurate applicant information• Created reports tracking statistical data for accreditation, enrollment forecasting, and school marketing efficiency• Prepare all Admissions Office invoices for the Accounting Office and handled tuition deposits• Performed day-to-day administrative duties including providing customer service to office visitors and callers, ordering supplies, distributing mail, and organizing physical/digital files