Kyle Strope Email & Phone Number

Kansas City, Mo, Us

United States

United States

Manages diverse groups of employees who engage in installation and maintenance, provisioning, dispatch, and testing activities at the customer site or a company location for digital telephone, television, and network related facilities. A few key roles and responsibilities include: -Reviews employee performance and provides feedback and coaching to technicians designed to address performance issues. -Conducts safety and quality inspections to ensure high quality and safe performance. -Identifies and removes roadblocks to ensure safe and efficient performance. Works with other departments to ensure that work is effectively assigned. -Ensures that employee training is complete. -Administers discipline and make recommendations concerning long term suspensions or terminations.-Addresses and resolves customer complaints or service issues. -Receives employee grievances and resolves them at the step one level as appropriate. -Handles other issues related to union matters, as necessary. -Ensures that all functions are performed in a timely fashion to meet customer and company specifications. -Responsible for planning, organizing, and directing all operations with respect to installation support, service and major moves, adds, and changes. -Management of employees may include responsibility for time reporting, payroll, and on-call or vacation scheduling.

Kansas City, Missouri, United States

Proudly leading the greater Kansas City area as Interim Area Manager for the remainder of the year. Mainly focused on coaching field technicians and managers that are responsible for the installation, repair, and maintenance of fiber and copper broadband for consumer and small business customers across the area. Responsible for keeping the team safe, delivering to our shareholders, and growing the business 1 customer at a time.Skills: Team Leadership, Time Management, Personal Growth and Development, Customer Experience Management

Kansas City, Missouri Area

Manages diverse groups of employees who engage in installation and maintenance, provisioning, dispatch, and testing activities at the customer site or a company location for digital telephone, television, and network related facilities. A few key roles and responsibilities include: -Reviews employee performance and provides feedback and coaching to technicians designed to address performance issues. -Conducts safety and quality inspections to ensure high quality and safe performance. -Identifies and removes roadblocks to ensure safe and efficient performance. Works with other departments to ensure that work is effectively assigned. -Ensures that employee training is complete. -Administers discipline and make recommendations concerning long term suspensions or terminations.-Addresses and resolves customer complaints or service issues. -Receives employee grievances and resolves them at the step one level as appropriate. -Handles other issues related to union matters, as necessary. -Ensures that all functions are performed in a timely fashion to meet customer and company specifications. -Responsible for planning, organizing, and directing all operations with respect to installation support, service and major moves, adds, and changes. -Management of employees may include responsibility for time reporting, payroll, and on-call or vacation scheduling.

Kansas City, Missouri Area

-Troubleshoot complicated systems to ensure the most reliability to all customers-Provide excellent customer service while servicing U-verse circuits-Install U-verse products/home networks including digital phone, internet, and television-Maintain and operate company owned vehicle/equipment on a daily basis

-Served as a Forward Observer at 1st ANGLICO in a supervisory position, mostly training and supervising the execution of daily activities as directed by senior leaders -Achieved rank of Sergeant (E-5), and served in a combat tour in Operation Enduring Freedom, Afghanistan-Maintained records, serviceability, and accountability of over 100 pieces of equipment totaling over $2,000,000 -Always maintained a high state of physical fitness, getting the highest rankings in all physical tests, swim qualifications, and rifle marksmanship-Oversaw classroom instruction and hands on training of various tools and weapon systems implemented by the US Marine Corps

-Assisted in detailed installation of various types of porcelain , marble, ceramic, and granite tiles-Calculated the amount of materials needed for an organized installation