Kyle Sutton Email & Phone Number

London, Gb

London, England, United Kingdom

Stratford, Croydon, Portsmouth, Blackfriars & Waterloo

Oxford, England, United Kingdom

Southampt

- Full Certified Technician. Fully trained in Apple Devices to a technical level that allows quick and efficient diagnosis of technical faults.- Comprehensive Technical Understanding. Fully trained to use all Apple products as well as broad range of knowledge on general modern technology.- Working within a team and individually. We are trained to work exceptionally both in a team and individually to boost the experience for the customer.- Constant Technology Changes. Keeping up to date on all technological changes and advancements within the company to keep a broader technical knowledge, being able to adapt to the fast changing tech-world.- Outstanding Customer Service. Being one of the top companies in the world, we are trained to a level of delivering the most amazing customer experience, all while keeping it natural and honest.- Product Training. Great experience of training customer on a one-to-one scale, learning how to use their new products in a way tailored to them.

Eastleigh, Hampshire.

- Wide Range of Product Knowledge. Needing an ongoing understanding of modern technologies, how they work, their benefits and their limitations in an ever-changing sector.- Legally Binding Documents. Experience of handling the creation and signing of legally binding contracts on behalf of customers, making sure all correct procedures are followed.- Interactions. An excellent level of customer facing interactions, allowing for development of skills to help support customer purchases.- Product Training. Helping support new customers with their new products, in order to make sure they have a clear understanding for how it works. Providing after care when problems occur with their product.- Good Telephone Manner. Largely interacting with customer service and at times, customers. Requiring a great telephone manner as well as being able to interact clearly via telephone.- Opening, Closing and Cashing Up of the store. During managers absence, wide knowledge gained of the procedures of Opening, Closing and Cashing up the store.- Rota Management. During manager's absence, great learning and understanding of Rota scheduling.- Managing Shop Floor. During Managers absence, experience managing the shop floor, looking after all staff and customers and making sure we performed at a high level.

Oxford, United Kingdom

- Managing Nightclub Promotions. Supporting a team of individuals, giving them achievable tasks and making sure they performed to the companies standards.- Market Research/Artist Booking. Finding the most popular music act for the venue, then liaising to book the artist, structure and promote the event.- 1,400 Capacity. Continuously selling out the 1,400 person venue. Whenever an event was booked, we would always perform to sell-out status.- Recruiting. Sole responsibility to recruit staff for the promotions role.- Financial and Customer Targets Regularly rewarded for exceeding expectations of numbers of customers and ticket sales by club management.

Bachelor’S Degree, Popular Music Production., Second Class Honours.

- Graduated with Second Class Honours after 3-years of Studying. - Course structured around everything in the Music Business. Business.

National Diploma In It, Information Technology, Merit

Learning Windows Systems, troubleshooting from the bottom up. Hardware building, software troubleshooting. Virus design and protection..