Kyle Hart Email and Phone Number
WHO I AM: An accomplished technology and engineering leader with a long track record of success and innovation. I gained significant leadership experience during the merger of two massive companies in a cutthroat industry, which sharpened my ability to manage through change, build cross-functional relationships, and pivot to a new path when it serves our mission and goals. I pride myself on being a leader who does the right thing and makes the right decisions in stressful situations, including security breaches, system outages, and other crises.WHAT I DO: Although I began my career as a test engineer, system administrator, project manager, and business analyst, I am most passionate about my recent work in cybersecurity and information security. I take the trust of our customers and users very seriously and work hard to implement smart improvements that strengthen our systems and prevent incidents. My diverse IT experience has given me a unique perspective that allows me to add value in many ways.WHY IT MATTERS: I feel an altruistic calling to do good with my career. Investing in cybersecurity allows me to secure sensitive and proprietary data, as a modern-day law enforcer and crusader against bad actors in an increasingly complex technology landscape. As a former victim of identity theft, my vigilance will prevent others from suffering the same consequence.HOW I MAKE A DIFFERENCE: I have earned multiple awards—including the Leadership in Action Award and Do the Right Thing Always Award—for my commitment to developing others into their best selves. I achieve this by empowering each person to challenge the status quo, navigate complex personal and technical situations, build a large network of relationships, and communicate effectively with stakeholders around the world. WHERE I EXCEL: Building & Leading Strong Engineering Teams | Security & Privacy Management in Enterprise Environments | Technology & Business Transformation | Change Management | System Implementation & Integration | Incident Response | Vulnerability & Threat Identification | Breach Remediation & Disaster Recovery | Risk Assessment | Penetration Testing | Security Education
Kansas City Board Of Public Utilities (Bpu)
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Network Operations ManagerKansas City Board Of Public Utilities (Bpu) Aug 2024 - PresentKansas City, Kansas, United StatesServing as IT Network Operations Manager of Network Operations, Infrastructure Administration & Management (Server, Storage, & Virtualization), Desktop Support -
Career Target: Senior Roles In Cybersecurity, Big Data Analytics, Risk Management, Incident Response--- Nov 2023 - PresentActively pursuing leadership opportunities and open to recruiter communications.
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Client Success Manager (Csm)Isg Technology Llc Jan 2024 - Aug 2024Overland Park, KsClient liaison ensuring customer satisfaction, tools deployment & integration, strategic roadmap efforts helping organizations evolve & grow. -
Senior Manager, Systems Design And EngineeringT-Mobile Jul 2020 - Nov 2023Overland Park, KsManaged a large, distributed department with 39 employees within the enterprise technology solutions organization. Oversaw enterprise storage attached network (SAN), enterprise network attached storage (NAS), backup & recovery, and virtualization. • Chaired weekly security status calls about enterprise data security with SVP-level leadership• Championed integration of security controls into daily team workflows: implemented multifactor authentication controls, tighter controls on root-level password rotations, vulnerability scanning and remediation, NIST assessments, a monthly operating system patching policy, and quarterly penetration tests• Built a vulnerability remediation knowledge base and ransomware recovery playbook.• Developed fully automated self-service feature for user file share creation and access management in the NAS space, along with stronger user access controls• Represented T-Mobile in weekly meetings with key technology partners and vendors, such as NetApp, Pure, Dell, Cohesity, VMware, IBM, and Infinidat• Managed change during the T-Mobile / Sprint merger: integrated teams and created a roadmap to achieve desired target-state technology -
It Operations Manager, Enterprise ServicesSprint Dec 2017 - Jul 2020Overland Park, KsBuilt and led a 40-person team of multidisciplinary administrators and engineers who collectively supported 2,000+ virtual and standalone Windows machines, nearly 2,000 VMware hosts, 15,000+ guest virtual machines, and related end-user computing operations (Citrix), totaling 70,000 concurrent users.• Served as a mentor for the Sprint NOW Leadership Program, 2012 to 2020• Designed and implemented a process that automated and streamlined decommissioning of nearly 2,000 Windows virtual machines, leading to significant security improvements• Developed several IT security and compliance reporting and automation features that enabled automatic detection and removal of unauthorized user access to managed devices• Completed multiple projects to remove VMware end-of-life hardware and refresh end-of-life operating systems to target state -
Systems Administrator, Enterprise ServicesSprint Feb 2016 - Dec 2017Overland Park, KsAdministrated a complex environment with nearly 200 Windows virtual machines. Oversaw vulnerability remediation of all levels from information to critical, as well as process improvement and automation activities.• Served as the interim manager of the 19-person team in the current manager’s absence• Remediated compliance issues with all managed hosts, impacting OS-level patching, disk sizing, CPU and memory thresholds, and end-of-life retirement processes• Co-chaired effort to automate the OS patching process: increased automation by 500%, which greatly reduced resource overtime hours• Managed SSL certificate requests, maintenance, ciphers, and protocols at corporate and application levels• Wrote PowerShell and batch job scripts -
Business Analyst And Application Systems AdministratorSprint Feb 2013 - Feb 2016Overland Park, KsAdministrated systems used by Sprint’s cloud SaaS solutions team. Oversaw vulnerability management, system access and permissions, and firewall and server routing configurations.• Supported the success of a large data center migration from Dallas to Reston and Lee’s Summit. Ensured environment readiness during a data center migration.• Participated in annual platform upgrades involving new virtual machine builds, resizing, and platform-level acceptance testing -
Technical Program And Project Manager, Enterprise Application IntegrationSprint Apr 2011 - Feb 2013Overland Park, KsLed nine capital and expense projects for Sprint’s enterprise middleware application integration layer. Built and mobilized teams of up to 15 people.• Delivered multimillion-dollar cost savings by developing and implementing a retail systems training tool, replacing costly in-person training sessions with 36 virtual training scenarios • Program-managed implementation of a system testing tool that reduced project lifecycle and testing needs, which resulted in 90% cut in production defects• Co-led the dept. “front door” team, which prioritized pipeline of future and ongoing projects -
Supervisor, Load And Performance Test And Functional TestSprint Oct 2009 - Apr 2011Overland Park, KsManaged a large OpEx and labor budget, as well as performance of 43 people across two teams: load and performance test and functional test. Drove programs and projects to support the development of new handset and online functionalities. • Represented both teams in executive project status review meetings• Member of the release software governance board, which controlled emergency code changes to ensure smooth delivery of services and minimize end-user impact -
Program And Project Manager, Test Environments And OperationsSprint May 2006 - Oct 2009Overland Park, KsSupervised team of 11 direct reports, plus 23 offshore testers, across the Load & Performance and Functional Testing teams. Managed budgets of multiple simultaneous technical projects and consistently maintained 10% or less actual variance. Oversaw project planning, resource allocation, schedules, milestones, and test execution throughout the lifecycle.• Created annual performance objectives and conducted performance reviews• Represented the Load & Performance team on project status review meetings; discussed risks and mitigation approaches in preparation for executive review• Member of the release software governance board (RSGB), which controlled emergency code changes to minimize end-user impact and ensure a smooth service delivery -
Vendor ManagerSprint Nextel Inc. Aug 2005 - May 2006Overland Park, KsImplemented new incident call management system with an external vendor (NCR), which reduced mean time to respond (MTTR) by 38 hours ($3.5K savings per hour). Held weekly process improvement calls with vendors and internal retail operations teams regarding service response times and equipment up-time. Contract via Act 1 Technical Services -
Software Engineer And Application AdministratorSprint Pcs Group Sep 2001 - Mar 2004Overland Park, KsFacilitated interdepartmental training and development on the LiveLink data repository. Managed all modifications of the LiveLink platform to meet the team’s specific operational needs. Contract via Computer Task Group.
Kyle Hart Education Details
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Organizational Leadership And Supervision
Frequently Asked Questions about Kyle Hart
What company does Kyle Hart work for?
Kyle Hart works for Kansas City Board Of Public Utilities (Bpu)
What is Kyle Hart's role at the current company?
Kyle Hart's current role is Seasoned Engineering Leader & Mentor ⇨ Skilled in All Aspects of Information, Data, and Cyber Security at a Fortune 100 Enterprise ⇨ CISM Credential In Progress.
What schools did Kyle Hart attend?
Kyle Hart attended Purdue University.
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