Oversee daily operations of the sales floor, ensuring smooth and efficient functioning.Train and coach sales associates to deliver exceptional customer service and meet sales targets.Monitor and evaluate sales performance, identifying areas for improvement and implementing strategies to drive sales growth.Handle customer inquiries, complaints, and escalations, resolving issues promptly and effectively.Collaborate with team members to achieve sales targets and provide support during busy periods or special events.Responsible for opening and closing procedures of the store, ensuring adherence to company protocols and security measures.Conduct end-of-day cash reconciliations, including counting and balancing tills to ensure accuracy.Prepare bank deposits and arrange for secure transportation of funds to the bank.

Streetwear clothing company

Engaged in continuous interactions with customers and co-workersCreated and managed the scheduleOrganized and cleaned the stock roomPackaged and shipped online ordersMade clean, neat, and friendly impression on customersMaintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Receive payment by cash, check, credit cards, or interact.Greet customers and ascertain what each customer wants or needs.Describe merchandise and explain use, operation, and care of merchandise to customers.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Answer questions regarding the store and its merchandiseHelp customers try on or fit merchandise.Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Prepare merchandise for purchase.Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.Bag or package purchases, and wrap gifts.Clean shelves, counters, and tables.Bank deposits and withdraws.