Spearheaded website development tasks and managed all social media outlets (e.g. Instagram, Discord)Responsible for the smooth movement of workflow through the production team with respect to deadlines, quality, and accuracyProvided first-level support to the creative team and worked closely with the task owners and external suppliersDeveloped briefs/pitches, produced realistic schedules, and trafficked jobs from start to finishCompleted general housekeeping duties such as: maintaining the media archive & account databasesManaged interdepartmental expectations and continually improved productive workflow to meet deadlines and sales-driven requestsIdentified resourcing issues and liaised with internal team managers to provide and plan supportSupported production on projects by means of planning and research to achieve initiatives and prioritize business requirementsEnsured the creative team work effectively to adhere to Saints Projects business goals

Implemented CPR/first aid skills as a part of a coordinated 6 person team during emergency situationsOrganized work schedules for up to 20 staff membersHeld staff accountable by performing hourly inspections of the locker-roomsTrained 30 new guards in order to acclimate them to working at an Olympic sized poolActed quickly during moments of confusion and uncertainty in order to perform time-sensitive rescuesEnforced pool rules over 50+ patrons reducing the chance of accidents.