Provided customer service and was involved in training new team members every 2 weeksDeveloped relationships with new staff members, and assisted existing staff members in their career developmentContinually updated a leadership report and honed skills by participating in various management trainingsWorked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and servicesOffered strong customer service skills, keeping customers satisfied and increasing salesRecruited and paid staff members to assist with event management and implementation of a volunteer retention bonus program

Worked effectively with local agencies to control problematic activities and prevent recurrence.Prepared detailed reports outlining activities, observations, and findings for later review and use in official proceedings.Patrolled grounds regularly to act as visible deterrent and safeguard general public.Created and delivered oral and written reports involving complex, serious, and petty criminal offenses and security violations.Functioned as supervisor, oversaw operations of assigned shift, and organized and directed work.Directed and rerouted traffic around the scenes of accidents and other emergencies.Reviewed activities regularly to identify opportunities for improvement.