Kyle Venter Email & Phone Number

Johannesburg, Gp, Za

Sandton

- Managing Admission Officer's, part-time staff & relevant SLA's. - Performance reviews, goal-setting reviews, probation reviews & KPI's. - Training & onboarding new Admission Officer's on a national level. - Managing registration room sales assistants. - Training sales advisors. - Sales funnel report management. - Supervising Whatsapp Support line & call centre.- Creating training guides for brands to use nationally. - Sales & Product knowledge. - Recruiting new starters. - Project Management. - Managing Freshdesk ticketing system for student support tickets.- Power BI Reports. - Supervising student registrations & enrolments on multiple CRM Databases. - Implementing strategies to improve business processes & turn-around times. - Hosting training sessions. - Cancellation Committee member. - Processing new student applications & checking admission requirements. - Financial Management - Invoicing, quoting, receipting, processing payments & proof of payments. - Performing analysis/management of accounts, invoices, statements, fees & account accruals. - Drafting formal contract cancellation letters regarding legal & financial liability. - Fee credits, deferment calculations & refunds. - Working in close collaboration with the sales & marketing team to close sales. - Providing weekly statistical reports to Directors.- Academic credits.- Drafting applicable documents & letters, academic transcripts, visa letters and other ad hoc documents- General customer support/liaison.- Managing certificate & transcript collections. - Working in close contact with the Academic Registrar regarding admission, entry, RPL & Credit, alternative pathway entries & international students.- Student counselling.- Quality assurance checking certificates & transcripts. - General administration.- Managing staff at graduation & event preparation- Foreign document management (visas, SAQA, USAf, Passports).- Signing for government bursaries.- Data analysis.

South Africa

- Overseeing part-time staff in line with the Registrar. - Training new starters. - PA duties to Registrar. - Processing & reviewing applications for new students.- Sales & Consulting.- Project management. - Product knowledge. - RPL & Academic Credits. - Project management & delegation for all Boston branches nationally. - Assisting 45 National Boston Branches regarding prospective leads, academic queries & applications.- Document certification and verification (Degrees, Diplomas, Higher Certificates, Academic Transcripts).- Printing Degrees, Diplomas, Higher Certificates & Academic Transcripts.- Signing off Academic transcripts.- Quality assurance checking transcripts & qualification certificates.- Data cleaning, capturing & analysis.- Large database administration on CRM Software.- General administration.- Student academic support.- Customer service & liaison.- Quotes & Fees.- Debt Collection.- Financial management. - Management & analysis of accounts, invoices, statements and accruals.- Working in close contact with the Academic Registrar, Managing Director & senior stakeholders regarding admissions, credit accumulation applications, alternative pathway entries, new strategies & projects.- Document management & processing (SAQA, USAf, school leaving documents, foreign documents & ad hoc documents)- Graduation events & event preparation.- Student career & study path counselling.

- Management & Oversight of general operations, business processes, staff & sites. - PA duties to owner. - Facebook Business Marketing & Instagram Marketing. - SEO Marketing- Google Marketing/Adwords.- Business Improvement Strategy implementations.- Project Management.- Quoting & Invoicing.- Financial management.- Managing accounts & payments.- Administration duties.- Sales & client liaison. - Placing stock & inventory orders.- Complaints Resolution.

- Operations Management & management of onsite employees- Project Management- Social Media, Digital & Email Marketing.- General Administration.- Customer Service & Liaison.- Stock ordering.

Postgraduate Diploma, Management

Bachelor Of Commerce, Business & Marketing, Cum Laude

Distinctions: Accounting, Commercial Law, Financial Accounting, Company Law, Business Management, & Marketing.

Short Course, It

Short Course In Financial Management & Accounting, Financial Management, 85

Certification, Marketing

Activities and Societies: Google; Google Skillshop; Google AcademyCertification in Google Adwords Specialized Marketing & Search Engine.

Certification, Marketing

Activities and Societies: Google; Google Skillshop; Google AcademyCertification in Google Adwords Search Engine Optimization & Specialized.