Agent Team Member
Bloomington, Illinois, Us
● Obtained Property and Casualty insurance license for Maryland and Virginia● Managed office for three-month period during Covid due to agent being ill.● Assisted agent in executing social media strategy by driving content creation and effective engagement that is true to the personality of State Farm’s brand and promotes growth for all social channels● Assisted agent with maintaining a detailed monthly editorial calendar of social media initiatives so posts can be planned out in our platform ahead of schedule ● Established and maintained a consistent brand image by promoting positive Google Business reviews throughout each of the product lines, promotional materials, and social platforms● Managed sales actions/tasks, milestones, and deadlines● Sold property insurance including homeowners, condominium owners, renters, rental dwelling, boat owners and business insurance policies.● Sold casualty insurance including automobile, commercial automobile, and motorcycle insurance policies● Used written communication to respond to inquiries of an often complex nature.● Resolved issues/conflicts such as bill increases, claim issues, policy changes, discount problems, adding drivers, removing drivers, adding household members, removing household members etc.● Approved and processed payments