Kyle Waller Email & Phone Number

Antioch, Il, Us

Chicago, Illinois, United States

Collaborate across departments to design and execute a business development strategy on a per customer business • Identify strategic opportunities and ways in which we can achieve organic revenue growth • Create a strategic alliance with your portfolio of esteemed clients • Oversee the strategic execution of all customer-facing activities involving client portfolio • Design and execute best-in-class operational protocol based on client expectations • Conduct market research to proactively communicate industry trends that will impact clients’ business • Establish and uphold relationships with customers in various modes of transportation and logistics service offerings • Leadership and management of a team of Customer Operations Representatives, typically 3-5 direct reports • Cultivate talent through mentorship, coaching and education on a daily basis • Foster a team culture that is committed to continuous improvement and quality service • Implement innovative guidelines that optimize operating bandwidth of team, and delegate daily execution of all operations activities

Chicago, Illinois

Greater Chicago Area

Helping draft kitchen designs

Manage monthly and quarterly McDonald's Restaurant promotions nationwide across two departments.Market branded merchandise and point of purchase material to help maximize promotion potential.Assist in managing monthly budget.

Oak Brook, Il

- Help lead Customer Service team and Project Managers maintain high customer satisfaction and heavy phone volume.- Provide clients with point-of-purchase items.- Aid restaurants in executing marketing promotions.- Use all emerging technologies for desktop software and spreadsheets. - Assist the team in identifying opportunities to improve communication within the group. - Participate in departmental training. - Update websites, activate client accounts, and update store profiles.

Oak Brook, Il

- Respond to telephone calls, e-mails, and phone messages for client inquiries. - Type, copy, and distribute correspondence for client. - Track and respond to incoming calls and letters from external customers. - Receive, organize, and distribute incoming documents for principals. - Draft letters and responses to handle routine correspondence. - Establish, organize, and maintain files, records, and electronic data banks for the department. - Responsible for co-coordinating approval and payment of invoicing and aligning with accounting.

Oak Brook, Illinois

Illinois

Current focus is album and concert reviews, sports and local/national news.

Urbana-Champaign, Illinois Area

- Camera Operator for live television and annual pledge drives.- Audio Engineer for live television and studio tapings.- Floor Director for live television and annual pledge drives.- Ensured sets and technical equipment were ready and in the designated position prior to filming.- Directed the work of other departments as floor director.

Des Plaines, Il

- Wrote and copy-edited newsletters for 13 corporate safety specialty additions ranging from safety issues in the coal mining industry to the Gulf War Illness.- Identified and sought opportunities to promote client products through various media.- Networked with various editors and media contacts for book promotions.- Provided general and administrative service where needed.- Conducted interviews with safety experts.