Kyle Chen Email & Phone Number

Shanghai, China

Shanghai City, China

Ithaca, New York Area

1. Research on the international business with a focus on Emerging Markets

Greater Pittsburgh Area

1. Developed a strategy to improve in-house workforce analytics across various businesses for $19M/41k employee diversified healthcare and wellness entity by utilizing the hypothesis-based approach to determining and structuring business case2. Performed primary, secondary research, and benchmark analysis on industry leaders and best practices3. Interacted with key executives weekly and presented final recommendations at headquarters

Taipei City, Taiwan

1. Planed and executed health care environment shaping strategies to influence the market and increase the chance that new drugs in the pipeline will be covered by Taiwan’s insurance reimbursement scheme 2. Collaborated with Pharmacoeconomics and Marketing teams at US HQ to prepare health technology assessment dossiers for new gastric cancer and psoriasis medications; compare products to similar medications to prove cost effectiveness and possible outcomes based on clinical study and local health market factors3. Frequently delivered product information presentations to key leaders from medical associations, medical centers, government bureaus and industry associations to raise awareness and ensure insurance reimbursement coverage

Greater Los Angeles Area

1. Mined and presented data for the needs of all stakeholders from the central data warehouse and Electronic Medical Records system and Electronic Practice Management system from NextGen2. Built new and innovative ways to convert manual processes into automated, more efficient methods of reporting data3. Provided expertise for front-line teams to identify areas of process improvement that pertain to work flow, patient care, and entry of data4. Supported all business units, including Operation Dept, Managed Care Dept, Quality Dept and etc., with analysis and consultation by using business intelligence (BI) technologies, such as Cognos 8, SQL Server Reporting Services, Crystal Report, Microsoft Office5. Worked closely with Operation Dept from data collection to analytic support for Medical, Dental, HIV and Senior Services to forecast the future growth, to prepare the budget and to monitor the progress along the course6. Consulted for Quality Department to achieve clinical outcomes that pertain to case management, quality of care, patient satisfaction, key performance indicators (KPIs) and provider incentives7. Cooperated with USC on the pilot program of clinical pharmacist consultation, funded by CMS to improve patients' behaviors about medications for chronic diseases, including enrollment efforts, monitoring effectiveness, data reporting to CMS, and control group recruitment

Greater Los Angeles Area

Greater Los Angeles Area

Master Of Business Administration - Mba

Master Of Public Health (Mph), Health Policy And Management

1. Thesis on how to manage operations by utilizing Business Intelligence Software to generate Operational Metric Report 2. Class team.

Bachelor Of Science (B.S.), Pharmacy

1. Vice president of public relation of the class 2. Organizer of orientation for in-coming students 3. Captain of College of Pharmacy.