Kyle Welch Email and Phone Number

• Reengage stalled accounts, successfully reigniting usage of the Binx IO platform.• Consult with customers to identify and address their challenges, ensuring optimal solutions and satisfaction.• Utilize CRM platform to strategically plan and track activities, ensuring consistent success and customer reactivation.

• Implemented strategic Pathology capital equipment and consumable plan with direct accounts and channel partners resulting in 8% growth in 2023.• Delivered account specific value-based solutions and used negotiation skills to boost profitabilityand build customer relationships with key stakeholders.• Organized and conducted in person and virtual product demonstrations and presentations,effectively communicating tailored benefits and features to decision makers at all levels.• Strategically planned territory by analyzing customer data in CRM Software and Excel to identifygrowth opportunities within Pathology Departments at IDN’s and Research facilities.• Improved client satisfaction and operational efficiency by offering extensive pre- and post-salessupport; proficiently utilized CRM Software to track client interactions and optimize salesperformance across key accounts.

• Consistently surpassed sales targets totaling over 100% to plan in over 4 years, achieving over120% to plan in 2020 and 2021, earning the Circle of Excellence Award both years.• Led effective contract negotiations with Integrated Delivery Networks (IDNs) and Point-of-Care(POC) facilities, managing pricing strategies to ensure competitive market positioning.• Cultivated strategic relationships with key lab personnel and C-Suite executives, aligning solutionswith client goals through regular business reviews.• Collaborated with vendor partners to tailor capital equipment and consumable strategies, optimizingproduct offerings for healthcare systems to meet dynamic market needs.

• Surpassed sales targets through strategic virtual outreach and product recommendations tailored tosmall hospitals and Point-of-Care (POC) settings.• Leveraged CRM software to track customer interactions, manage sales pipelines, and forecastrevenue projections accurately, ensuring timely follow-up and consistent engagement withaccounts.• Built a comprehensive spreadsheet tool tailored to optimize product offerings specific to labrequirements, demonstrating strategic foresight and commitment to driving growth.• Developed and executed effective sales strategies, including upselling and cross-selling initiatives,to expand product adoption and maximize revenue opportunities within assigned territories.

• Negotiated service contracts with key stakeholders spanning from laboratory personnel to C-Suiteexecutives.• Proactively identified and closed new business opportunities while nurturing existing accounts,driving a notable 7% incremental growth in a span of 2 years.• Leveraged CRM Software to meticulously oversee a 30-60-90 day pipeline, optimizing for accuratesales forecasting and profitability.

• Spearheaded a $350,000+ growth in revenue through strategic planning, effective merchandisingstrategies, and exceptional customer service initiatives.• Demonstrated strong knowledge of retail operations and shoe sales techniques, resulting inconsistently exceeding sales targets and driving store profitability.• Led a high-performing team through effective training, coaching, and motivation, resulting inimproved productivity and customer satisfaction levels.