• Managed a cross-functional organization driving exceptional sales results through streamlined processes, Salesforce-centered tools, and strategic infrastructure• Implemented sales compensation plans, enhanced forecasting accuracy, and led global booking, pipeline management, and commercial approval processes• Aligned with senior sales leadership to optimize sales processes, facilitate automation, and improve operational efficiency• Developed and executed the company's Annual Operating Plan, ensuring alignment across pipeline targets, quotas, compensation, and go-to-market strategy• Led Sales Enablement programs, standardizing on-boarding, shortening ramp times, and equipping the field with up-to-date information for success• Provided financial insights, facilitated deal closure, and improved revenue recognition through effective sales tools utilization

Pavilion is a private membership organization for commercial growth operators, where members can openly discuss business critical issues with the comfort of privacy and confidentiality.

Focused on developing, launching and coaching scalable sales processes to drive aggressive new logo growth. Continual dashboard and report development to identify possible gaps and areas for business improvement. In-depth data analysis to set commercial goals and measure predictability.• Designed prospect segmentation model to identify revenue potential and propensity to buy• Project owner tasked with developing processes and initiatives to land enterprise whale accounts• Owns strategy and execution of Salesforce dashboard creation, ensures output continually drives company goals and objectives• Created action-oriented opportunity health tracker that identifies specific actions that can be taken to keep opportunities on track to close within specified timeframe• Automates processes to improve sales team efficiency and increase focus on selling time• Designed complete sales process playbook; leads training and certification to measure adherence and drive top performance• Launched new sales stage definitions to drive sales velocity improvement and win rate predictability

Challenged to drive productivity and efficiency improvements within SDxCentral, a small B2B tech media and martech organization. Assumed sales and client service leadership for staffing, training and development, work allocation, performance management, process engineering, and customer management. Leveraged and participated in development of software applications to improve productivity and customer satisfaction.• Brought a renewed focus to establishing a pre and post sales experience to align expectations• Restructured client support operations to increase client satisfaction and focus on detecting new business opportunities• Implemented a compensation plan focused on employee productivity and revenue generation• Created a Service Level Achievement tracking system to continually monitor and address program success, client satisfaction and overall company health• Introduced a post campaign support structure to facilitate increased renewal sales• Led collaboration with development team to validate, create and monetize new product sets in accordance with client feedback, resulting in increased revenue per customer• Developed operating revenue forecasts to exceed goals and increase efficiency• Led first organization expansion into international markets, including negotiating with partners, product development and training.

Tasked with redeveloping all processes within Arden Media Company, a small B2B tech media conglomerate and job board. Created a client first culture company wide, enabling the organization to increase overall client and audience satisfaction.• Led a team of sales, client service and marketing professionals to continually engage and grow target audiences• Increased productivity by facilitating an aggressive cross-training effort• Defined and managed company wide budgets and KPIs• Redefined company’s project lifecycle in order to expedite delivery of sponsored programs and deliver 50% quicker• Researched, developed and monetized new product sets in anticipation of market shifts in purchasing behavior• Provided mediation between staff and programs when necessary, facilitated team meetings and created a team atmosphere that encouraged staff and supported client needs.• Increased company wide KPIs

Researched and analyzed programming and response trends to media placements, managed media placement trafficking to various media outlets and developed KPI dashboards and in-depth analyses of efficiency and ROI.• Analyzed web traffic, sales data and campaign metrics to develop, implement and continually adapt marketing campaigns to increase sales by 27% and inbound leads by 34% • Implemented new dashboards and methods to unify company information and goals • Compared month-to-month performance to provide direction for budget and campaigns

Managed post sale project management within an agency setting. Focused on creating project scope, coordinating productivity across teams, communicating timelines to clients and planning and addressing any scope creep.• Led project teams in the development, testing and launching of interactive website portals • Standardized project reporting process and deliverables resulting in increased account renewals • Documented and standardized deployment and post deployment procedures, resulting in decreased deployment cycle

• Introduced a new business model to focus on online sales• Redesigned previous marketing campaigns to engage more interactions• Coordinated staff to connect with a greater number of customers• Practiced customer centric business to increase sales• Collaborated with owner to develop a completely new digital storefront

Provide management to a team of 15 employees to ensure weekly goals are met and business runs efficiently. Responsible for training, scheduling, and overseeing everyday operations. Provided direction and advice for employees of all ages and levels. Worked beside all subordinates to gain respect which lead to increased productivity.• Managed a team to ensure increased productivity• Tracked sales trends through book keeping practices• Coordinated employees based on their strengths and interests• By focusing on employees rather than the business, goals were met and exceeded

Observed and tracked student performance adding additional support when needed to ensure class participation. Presented topics in a lecture format to students and aided class professor in scheduling and grading.• Helped direct course objectives• Offered continual support to students• Graded papers• Presented class lectures