Kyle Wicks Email & Phone Number

Irving, Texas, United States

• Collects data and performs statistical analysis• Applies company methodologies and tools to design transportation operations including staffing, equipment, sizing, and layout• Assists in communications with internal and external customers to understand business requirements• Supports business development and helps create efficient designs and solutions processes• Determines efficient utilization of resources by analyzing layouts, labor force, equipment, driver and equipment utilization charts• Assists the Engineering and Operations Managers to implement efficient and competitive solutions

Desoto, Texas, United States

• Primarily in charge of inbound and SOS departments and share responsibility over inventory, CSR’s, spotters, and sanitation while frequently assisting or being in charge of the outbound department as well• Authored our SWI (Standard Work Instructions) for the inbound unloading and receiving processes as well as worked with other Management to develop best practices and improve our processes during the building’s conversion from an ADC to a BDC• Troubleshoot issues on the floor and in the office to ensure a steady work flow• Run labor management reports to identify high performers worthy of praise and low performers in need of coaching. Identify any process deviations that contribute to variation from the mean performance level that can either be incorporated to increase efficiency or need corrected due to issues that develop downstream

Lancaster, Tx

• Managed first shift at multiple sites in DFW to ensure all inbound and outbound shipments were handled in a manner that met both internal productivity metrics and external quality metrics• Utilized Manhattan, Foursite, JDE/DSI, and other tools to accomplish scope of work• In charge of developing and maintaining worker productivity data and metrics at multiple sites

Dallas/Fort Worth Area

• Developed the spreadsheet used to conduct groundwater monitoring at DFW Airport. Proficient in Excel, utilizing equations and pivot tables for analysis and modeling• Managed training Field Technicians, both at local office and other offices, on testing procedures and protocols. Lead Technician in company-wide training video showcasing testing procedures utilizing proprietary technology• In charge of coordinating field testing (with management, field technicians, and the client), equipment rental, maintaining the work calendar, developing cost estimates for proposals, budgets, and managing reports both as an author and assuring deadlines are met and resources are properly allocated• Authored Standard Operating Procedures about multiple different testing procedures, ranging from routine testing to testing utilizing proprietary technology, for both client and internal use • Wrote internal and external reports (Monthly, Quarterly Business Reports, Annual, etc.)• Developed cost estimates/proposals including pricing and scope documents/statements of work