Kyle W. Email & Phone Number

Atlanta, Georgia, United States

• Paved the path for a new user profile feature by authoring a reusable and scalable component in React.• Drove a more efficient clickstream for banner notifications by changing the code related to action buttons. This reduced ambiguity within the system.• Wrote code to handle potential errors across the main dashboard of the application to ensure UX goals. In addition, this project allows an engineer to implement error handling roughly 6x faster.• Coordinated with the team product manager to ensure my assigned projects effectively aligned with the scope of the business requirements.• Ensured that implemented code promoted reusability, abstraction, and increased development speed for future engineers.

Buford, Georgia, United States

• Fulfilled various daily roles, including customer service, procurement, data entry, and adjustments to seller channel listings.• Supervised two to three warehouse employees.• Migrated the company's phone system to MS Teams.• Integrated OneDrive to be able to share project files more efficiently.• Optimized listing efficiency by monitoring competitor prices and analyzing room for improvement to maintain the seller channel's buy box.• Responded to customer issues via phone or instant message and resolved complaints using CRM knowledge.• Carefully chose the times to purchase in bulk by analyzing product sales for the month using inventory management software.• Conducted meetings with lower-level staff to update them on company initiatives and receive feedback about current warehouse operations.• Created spreadsheets to update data on a particular line of products that commonly changed over a year. This improved inventory management tasks.

United States

• Contributed ideas and offered constructive feedback at weekly sales and training meetings.• Performed wildlife, insulation, and gutter work according to company standards.• Accurately quoted customers on insulation, gutters, and wildlife services.• Contributed to team objectives in fast-paced environment.• Worked independently with minimal supervision.

Winder, Georgia, United States

• Ensured work is completed and satisfies company standards.• Worked a different position every day within my department.• Ensured work area remains safe and everyone I train is up to date on safety codes.

Suwanee, Georgia, United States

• Developing accounts for the company to increase business through excellent customer service and product knowledge.• Maintain a business relationship with customers by making routine visits to accounts and making sure they are aware of everything the company has to offer.• Picking and packing orders and delivering them to clients as well as speaking with clients to maintain a business partnership.• General office duties such as printing, copying, scanning, and faxing. As well as proficiency in Microsoft word.• Cleaning and maintaining a welcoming appearance of the store.