Senior Administrator
CurrentIn this role. I have worked with an internal database on a day to day basis, updating and correcting information across and variety of different types of patent and trademark cases to ensure our information is accurate. The data I have worked with to do this mainly comes from foreign attorneys we are working with, and domestic and international Patent and Trademark officesThe main bulk of work I undertake on a daily basis comes through an internal workflow system that assigns tasks, and I ensure that I complete these tasks in a timely manner. The tasks can range from entering a new patent case on to our system for a client, to updating dates to new dates provided either by our own attorneys or by foreign counterparts.Another aspect of my work is dealing with queries from attorneys within the firm regarding cases they are working on. This can range from updating due dates on a specific case with new dates provided by the attorney or following up inaccurate information and providing a timely reply explaining why there was an issue and that the problem has been corrected.I also work on updating information on the internal database provided by our Patent Formalities team upon the filing of certain case types, and speak with them if I have spotted any issues with the information they have provided me or have inaccurately completed internal forms sent to me to work from.
