Used Microsoft’s System Center Configuration Manager (SCCM) to manage devices on the Fire Department networkCreated a local AI chatbot to answer various queries based on the firefighter handbookFormatted and created a USB boot stick to image new computersWrote a Microsoft OS script to transfer files from an old computer to a new computer

Directed the development of a cutting-edge mobile application using React Native and Swift for iOS, delivering a sleek, user-centric product that achieved a 90% user satisfaction rate.Engineered and integrated advanced features like real-time messaging and push notifications, skyrocketing user engagement by 50% and boosting retention by 30%.Led a cross-functional team of 6 experts, seamlessly integrating APIs and fine-tuning app functionality to enable users to listen to music remotely with smooth performance.

Used SQL to create, update, and maintain databases holding contact info, incident reports and inspection reportsUtilized Google Maps’ API to determine geological coordinates for location of 3-1-1 callersUtilized Oracle Apex tools to create a login page that included valid password/username checks and “register” and “forgot password” links that sent emails for verification

Used HTML to enhance and improve the SAC website formattingIncreased viewer retention by implementing CSS and stored data in the database, allowing the SAC to update information based on viewership.Implemented new navigation paths through hyperlinks that lead users to more detailed pages about the SAC roles and their events.

Fostered the growth and creativity of multiple adolescentsProvided teaching assistance when feeding, cleaning, and organizing workspace for the adolescentsProduced fun and inclusive activities to improve bonding and collaborating among students