Kyle Yim Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Coordinate the intake and payments for In Studio classes from students and confirm class registrations
• Provide information and assist with general inquiries over email, on the telephone and in person, resolve any issues with professionalism and redirect as needed
• Stay informed and knowledgeable of all aspects of The National Ballet of Canada including repertoire, membership, policies and procedures, etc.
• Assist the Company with general administrative duties and special projects as assigned

Toronto, Ontario, Canada

• Collect show and box office information
• Greet and escort patrons with mobility issues to their seats; check on them during the intermission, and escort them back to the front doors at the end of the performance
• Communicate with Captains and Management, and liaise with Box Office regarding any accessible seating concerns
• Supervise ticket takers and brief them on specific issues or details
• Coordinate appropriate doors opening pre-show, during intermission and post-show
• Maintain high level of customer service, interpersonal, oral and written communication at all times

Toronto, Ontario, Canada

• Develop SEO-friendly blog content related to tourism, lifestyle, food & beverage, art and culture for diverse clients, including international hotels and serviced apartment companies

Toronto, Ontario, Canada

• Responsible for selling tickets, memberships, redeeming passes and ticket packages
• Providing excellent customer service in person and through inbound calls
• Handling large volume of sales on a regular basis
• Processing cash, debit and credit card transactions and balancing deposits
• Operating computerized ticketing systems and ensuring all account data is captured accurately

Markham, Ontario, Canada

• Deliver exceptional service to customers in English, Cantonese, and Mandarin, regarding credit cards through inbound calls, ensuring assistance with respect and care
• Maintain a positive, empathetic, and professional attitude toward customers, and staff

Toronto, Ontario, Canada

• The Power Plant is Canada's leading art gallery devoted exclusively to contemporary art by artists from Canada and the world. As a non-profit institution, its aim is to share art with wider audiences through free.
• Assisted the Communications & Marketing team in developing promotional materials, content, and PR for the Winter 2023 and Summer 2023 exhibition seasons;
• Supported the content development of the new website and social media platforms;
• Drafted thematic articles for The Power Plant's website to create engaging content about past exhibitions and public programs;
• Researched the immediate vicinity of the gallery to learn more about the demographic and local population, and work with the Development team to devise a plan to market to the inhabitants of the condos, workers at.
• Updated all media lists and ensure media kits are available to calculate impressions, and devise a plan to actively pitch foreign-language and overseas media;

Toronto, Ontario, Canada

• Arts Ahead is an annual symposium for arts professionals and cultural leaders organized by the post-graduate Arts Management cohort at Centennial College. The full-day event is an opportunity for artists and arts.
• Managed Arts Ahead's official website on Wordpress;
• Assisted the marketing team to carry out digital marketing campaigns and initiatives

Hong Kong SAR

• Tai Kwun is Hong Kong’s Centre for Heritage and Arts — a cultural destination for inspiration, stimulation and enjoyment. It aspires to offer the best heritage and arts experiences, and to cultivate knowledge and.
• Supported the team to execute marketing initiatives to promote performing arts programmes on creative development, PR, social media channels, advertising, website and CRM;
• Liaised with agencies and in-house teams to execute the marketing plan for performing arts programmes;
• Handled media enquiries, clipping reports and news monitoring; Supported media interviews, shoots and site visits;
• Supported the team to execute PR initiatives to build the brand as a centre for heritage and arts;
• Managed and keep abreast of Tai Kwun's media database and photo library;

Hong Kong

• Radio Television Hong Kong (RTHK) is the public broadcasting service in Hong Kong.
• Served as the producer of the English art and cultural weekly TV programme "The Works" and its Chinese sister programme, 《藝坊星期天》;
• Conducted interviews with local and international artists, musicians, actors, and many other art practitioners, in either English, Cantonese or Mandarin;
• Contributed in planning programme contents; undertaking research work, bilingual television scriptwriting, carrying out editing and post-production work;
• Provided assistance in video filming when second-camera recording was required;
• Assisted in studio directing and recording, such as arranging interviews, musical performances and many others;

Hong Kong

• Ming Pao is one of Hong Kong's most recognised Chinese newspapers. In a 2019 survey from the Chinese University of HK, sampling 1079 local households, Ming Pao was listed as the second most credible paid newspaper in.
• Responsible for three main sections: Men Matters, Food & Beverage and Career;
• Conducted interviews with famous celebrities, Michelin chefs, scholars and worldwide corporate's directors;
• Produced stories published in newspaper and on Ming Pao's official website;
• Responsible for photo shooting and video filming when necessary;
• Co-operated in managing Ming Pao Feature's official Facebook page, including graphic design and drafting news feed

Hong Kong

• Multimedia News Unit, Public Affairs and Multimedia News Section, Radio Division
• Responsible for news filming and reporting;
• Assisted in video editing, scriptwriting and voice-over

Hong Kong

• Public and Current Affairs Section, TV Division
• Assisted in production of RTHK's English Public Affairs weekly programme "The Pulse";
• Conducted interviews with government officials, legislators, politicians and scholars in English, Cantonese or Mandarin;
• Co-operated in organizing 2016 Legislative Council Election Forums, broadcasted on TVB Jade and RTHK31

Postgraduate Degree, Arts Management

2023 Dean's Award for Academic Excellence

Bachelor'S Degree, Journalism And Communication

Activities and Societies: Financial Secretary, The 50th Society of Journalism and Communication, CUHKMinor in Japanese Langauge and Spanish

Hkdse

Education record

Summer-semester Exchange Program