-Canvassed residential neighborhoods and recognized need for improvements on homes.-Gained in-depth knowledge of roofing, siding, windows, flooring, kitchen/bathroom remodels, etc.-Made customers aware of their issues creating need/urgency for projects and made them feel comfortable & confident in making decisions for their homes-Showed integrity and accuracy with every homeowner-Advertised & marketed products/services through putting up door hangers and flyers.-Delivered with proven results: Able to set 12 appointments in a day and averaging 6-7 appointments booked consistently per day. Consistently ranked at the top of the leaderboard for both sales and appointments set.

•Provide extraordinary customer service by being compassionate towards and understanding their needs•Built value by offering tailored and thoughtful solutions to fit each person, family or business•Represent our Company and the AT&T brand with the utmost professionalism and courtesy•Assisted our leaders with store operations and duties•Cooperate with your fellow RSCs to achieve a team approach to sales and customer service•Achieved sales benchmarks and milestones •Excelled in selling AT&T's products / services, including entertainment•Work with wireless leaders to stand out, serve and succeed within the local community•Build AT&T Fiber packages for personal as well as business needs as well as continuing to push sales of FirstNet, the first & only uninterrupted wireless service in the nation available exclusively to first responders in the community•Submits leads from customers possibly interested in products/services•Close sales on DirectTV products in a challenging market where streaming services remain the top choice of consumers by building value in the product•Search for DirectTV customers by going to local businesses like bars/restaurants/nightclubs and talking with business managers/owners about how AT&T can best serve their needs

-Responsible for selling of cellular and home devices-Sold & upsold products-Consistently performed well with results at the top of the leaderboard-Answered customer questions about phones and customized the right plans for their needs-Also worked alongside a business manager to help sell and manage business accounts-Responsible for meeting and maintaining a varying daily sales quota as well as using past business to anticipate future business needs-Responsible for opening and closing as well as securing the store -Responsible for all items in a safe-Responsible for daily cash handling and cash management such as making counting tills, making daily deposits, and completing daily sales audits

-Prepped sauces, cut vegetables, and performed other kitchen related duties.-Adhered to all food safety related laws, guidelines, and mandates. -Ensured proper cooking time & temperature of food-Ensured food quality and controlled costs by properly proportioning ingredients.

-Stocked bar with ice, liquor, & garnishes as well as changing kegs-Acted as a server & bartender when needed -Adhered to all food safety guidelines/regulations in order to prevent food borne illness-Ensured responsible service of alcoholic beverages to guests by checking ID’s, cutting off service to visibly intoxicated guests, and undergoing mandatory responsible beverage service (RBS) training.-Acted as a leader to other employees

-Washed dishes/silverware/kitchenware-Performing basic custodial duties such as taking out trash, assisting in cleaning kitchen areas, and mopping/sweeping up spills in the dining area to maintain a safe and “show-ready” presentation-Interacted with guests and displayed knowledge and demonstration of Disney’s “four keys” principles emphasizing focus on safety, courtesy, show, and efficiency-Working lead & trainer in charge of overseeing & training up to 30 bussing/dishwashing cast members-Communicated with security & outside agencies and acted accordingly when dealing with emergency situations-Communicated with and worked in liason with upper management to best serve guest and cast member needs-Worked private events while working closely with park banquets cast members -Worked annual events such as the Disney Festival of Holidays as well as the Disney Food & Wine Festival-Received an award for extraordinary demonstration in the “four keys” specifically in safety & efficiency while employing new safety practices to reduce the amount of accidents on the job

-Assisted bartenders in stocking ice, liquor, and garnishes-Responsible for tasks such as checking customer identification prior to entry, preventing/diffusing violent physical altercations, and removing intoxicated patrons from the bar-Performed minor cleaning tasks such as taking out trash, wiping down bar mats, cleaning restrooms, and cleaning up spills-Cooperated with law enforcement as needed-Assisted in emergency situations

-Prepared meat, seafood, and poultry for customer purchase while also accurately pricing items-Made ground beef and stocked as well as assisting customers -Ensured food safety by using proper sanitation and performing duties such as checking meat temperatures and preventing cross-contamination -Made recommendations to customers on meat/seafood purchases based on proper product knowledge

-Responsible for down stocking and filling shelves with product, filling online orders and assisting customers with picking up their orders -Verified proper identification to make sure the customer is of legal age to purchase alcohol and/or tobacco products -Gave customers product recommendations based on my best knowledge and if unable to help asked for assistance-Responsible for the daily upkeep and cleanliness of the store.-Assisted in loss prevention efforts

-Delivered food and beverages to customers -Performed basic food preparation-Washed dishes and performed other cleaning/sanitation duties-Handled cash and was responsible for managing a “bank” and giving guests the proper amount of change

-Assisted customers in finding merchandise, -Advertised store promotions/deals -Assisted in stockroom-Acted as a cashier and performed cash handling -Addressed customer questions/concerns/complaints in a professional & timely manner, -Informed customers about different types of products available and provided recommendations based on their needs-Consistently met or exceeded daily sales goals-Received 100 on customer satisfaction survey and an “ACE Van Doren” award recognition for outstanding customer service