Kyle Kilgore Email & Phone Number

Indiana, United States

• 131% quota attainment in 2023 with strategic wins in Healthcare, Financial Services, and Manufacturing.• Led a Cross-Functional Team to accelerate a Virtual Desktop Cloud Migration for a Fortune 500 company.• Crafted and Delivered Compete Sales Strategies for our yearly sales kickoff.• Led winning Shark Tank proposal for a new hybrid access method for Citrix customers (Tech Preview Feature).

• Crafted a Compelling Use Case Leading to Indiana University being presented with the Citrix Innovation Award.• Revamped the Customer Enhancement Request Prioritization Process.• Launched Workspace Test Drives that facilitated hands-on access for customers to explore Citrix technology.• Convened a monthly meeting for Product Managers and Principal Sales Engineers to discuss product enhancements.

During the initial stages of the pandemic, I proactively supported my account base by equipping them with essential Citrix resources, enabling a seamless transition to remote work for their users. Introduced Virtual Office Hours to my customer base to foster a sense of community amongst my customers, and to share important Citrix information to a wider audience.

Championed the successful migration from VMware VDI to Citrix at a Global Petroleum producer, streamlining IT processes and significantly enhancing the remote user experience. Received an Excellence Award for my attainment and customer service.

Indianapolis, Indiana Area

System Engineer focused on desktop, application, and server virtualization. Served as an external spokesperson and evangelist for Citrix’s vision and associated technologies by presenting at Citrix user group meetings and partner events.

Led a five-person team supporting 10,000 users across Citrix, Novell/Microsoft File & Print, and VMware platforms. Defined technical direction, provided consultative services, and offered technical leadership on various projects.•Reduced physical server counts by utilizing VMware•Hardware and data migration off Novell and onto Microsoft platform•Migration from VMware ESX 2.5.4 onto new ESX 3.0 farm•Enterprise rollout of HP C-class blade infrastructure•Managed Disaster Recovery drill at hot site facility

Spearheaded the successful rollout of a three-site offshore call centers. Upgraded an 80-server Citrix farm from Metaframe Presentation Server XPe to Citrix Presentation Server 4.0, seamlessly migrating over 100 applications across 15 diverse business units. •Implemented 600+ seat offshore call center via Citrix•Upgraded server farm to Citrix 4.0 with a 15% reduction in hardware•Integration of three new business sites into the Sallie Mae network

Worked with remote technicians to network Simon mall stores for Point of Sale access.• Installation support for Cisco 900 and 1700 series routers. • Implemented IOS upgrades and updated router configurations. • Built ATM interfaces on 7246 Cisco Co-lo routers. • Worked with Frame Relay circuit providers for testing and turn up of WAN circuits.

Masters, Information And Communication Sciences

Bachelor Of Science (Bs), Management Information Systems