- Directs project and consultant teams of 3-5 people to guide design, build, and validate system implementation.- Manages external project team to provide client assignments, teach and provide training materials, set expectations, and gather feedback. - Communicates risks, wins, and change items to internal and external stakeholders.- Partners with Marketing department to develop creative marketingmaterials in the form of blogs, vlogs, and social media.- Achieved 7% above target utilization rate for the previous calendar year.

- Collaborated with multiple teams (Operations, Strategy, Finance, Data) to define KPIs, develop dashboards and reporting to track KPI progress, and provide data-driven analyses to the business. -Acted as business partner to three business units: -Reduced the need for an additional team member by automating reporting through VBA and ERP tool. -Standardized and expanded monthly reporting, which delivered detailed financial and operational data to multiple levels of management and created more accountability throughout the organization. -Created BI dashboards that generated real-time insights to operational and executive leadership.-Created data-driven stories to empower and inform leadership on the key metrics of their businesses

Participates in the monthly close process, performs variance analyses, forecasts, performs ad-hoc analyses, creates and maintains multiple forecast, staffing, and budget models, and helps prepare the annual budget. In addition, contributes to the strategic planning of core business units through participation in strategic planning, scenario analysis, and building dashboards in Excel, Power BI, and Planful.• Reduced time spent on reporting by 2.5 hours each week within three months of my date of hire by automating data integration using SQL and PowerPivot.• Reduced errors in reporting by ~80% by learning, implementing, and becoming the administrator for our new financial reporting software, Planful.• Increased efficiency of budgeting, forecasting, and staffing by ~25% by creating models for 1-3 business units in Excel and Planful.• Increased revenue by ~5% by standardizing operational reporting that allowed management to pinpoint inefficiencies in productivity and implement changes.

I learned VBA and SQL to improve the efficiency of data manipulation and reduce potential for error when integrating historical client data into our software. I help to establish standards of project tracking and emailing as well as automating reminders and data collection using our project management tool. I analyze our data migration processes using statistical computations in Excel and visualize this information in PowerBI to help identify inefficiencies within our process and present findings to management. I help to manage 1-24 projects at a time to ensure that our team is functioning at maximum capacity, identify and overcome any potential challenges in projects, and facilitate communication between project stakeholders.

• Provide after-hours assistance to 3-20 residents on a weekly basis• Collaborate with housing staff and residents to organize monthly events for the community• Interact with residents during organized events and after-hours assistance to promote community wellness and togetherness