Partnering with the Executive director in operations of the non-profit organization. Assist in the decision-making of projects associated with the organization.

Managed full-cycle recruiting and labor law compliance processes. Handled pre-screening of qualified applicants, background checks, onboarding processes, and I-9 and E-verify cases.Managed benefits enrollment and administration for all employees. Oversaw benefits renewal in partnership with benefits brokerage. Provided employee relations consultations with the managerial team regarding time & attendance, PTO, workman’s compensation, short-term disability, and leave of absence policies.Advised senior leadership on payroll variances, compensation analysis, and bonus & commission calculations. Utilized data analytics in presentations to senior leadership with recommendations for cost reductions. Performed audits on compensation packages and timekeeping compliance. Managed short-term disability and workman’s compensation communications and processes.Provided HRIS, communications, G-Suite, and POS software administration.

Maintained warranty claims made by customers to furniture vendorsCoordinated with the warehouse about deliveries & pickupsKept constant contact with customers about the status of their claimsWorked closely with the sales team to help streamline processes in Google for documenting claims

Managed short and long term project execution deliverables to ensure logistical priorities were met.

Managed a team of 5 technicians. Coordinated with leadership to ensure strategic projects and deliverables were completed within service-level agreements. Provided coaching and team building along with employee management.