Kyle Ayers Email & Phone Number

United States

Akron, Oh, Us

Support various tools to increase security and safety for the Goodyear Tire & Rubber Company and its associates.

Directly responsible for the day to day operations of various IT service towers; ensuring we deliver assigned services on time according to defined contractual Service Level Agreements and other expectations. Working with cross-functional teams to share knowledge and execute deliverables. Report regular progress to Goodyear, and operate as the point of contact for all issues needing sensitive or urgent attention. Organize and run various team and customer centric daily, weekly and monthly… Show more Directly responsible for the day to day operations of various IT service towers; ensuring we deliver assigned services on time according to defined contractual Service Level Agreements and other expectations. Working with cross-functional teams to share knowledge and execute deliverables. Report regular progress to Goodyear, and operate as the point of contact for all issues needing sensitive or urgent attention. Organize and run various team and customer centric daily, weekly and monthly meetings, constantly reporting progress and identifying trends. Managing ongoing projects. Show less

Interfaced between technicians, management, and the client. Managed Deskside, Deployment, and Managed Video queues, routing tickets to appropriate internal or external groups when necessary. Owned internal knowledge base; technical point of contact for technicians. Collaborated with Service Desk to develop knowledge information. Identified trends and complex issues before they impact the environment on a large scale. Hosted and recorded meetings. Guided, coached, and trained team members… Show more Interfaced between technicians, management, and the client. Managed Deskside, Deployment, and Managed Video queues, routing tickets to appropriate internal or external groups when necessary. Owned internal knowledge base; technical point of contact for technicians. Collaborated with Service Desk to develop knowledge information. Identified trends and complex issues before they impact the environment on a large scale. Hosted and recorded meetings. Guided, coached, and trained team members as needed. Show less

Oversee computer support operations for Goodyear Tire & Rubber remote, sales, and retail associates. I also provide telephone-based support for software repair and on location support for repair and project based hardware upgrades.

Cleveland/Akron, Ohio Area

Collaborating on hobby projects primarily as producer and animator. Promoting cross-discipline communication to ensure we are well informed and working toward a unified vision. Create scope, forecast project cost, manage and enforce the timeline, evaluate risk, and manage vendor relationships and licensing. Rig and animate 3D character and environment assets used for prototyping.

Mojo Game Studios is an independent game studio based in Ellicott City, MD, with many team members globally distributed. Mojo's team consists of designers, artists, programmers, and more, with world class talent committed to creating a game that reflects the vision laid out in our manifesto.

Akron, Oh

In charge of store operations. I was also a noted as an in-store Video Game Advisor tasked with keeping customers up to date on video game news and feedback on all the major releases. Handled customer complaints and ensured that the customers’ visits were above expectations. Process inventory and product management. Also responsible for completing bank deposits assisted in planning the store’s finances.

Akron, Oh

The liaison between advertisers and magazine designers. I Dealt directly with advertisers to organize product and ensure the correct layout according to placement orders. Extra tasks also included supporting the computer network and desktop support within the company.

Akron, Oh

At FirstMerit, I was an Intern for the summer months in between semesters. I was tasked with assisting in the installation of new equipment based on purchase orders within the company. I also devoted time to the support of proprietary company software. The position also required I travel to bank branches to support desktop equipment and network communications.

Bachelor Of Applied Science (B.A.Sc.), Animation

I am a Full Sail University Graduate with extensive training in the art of Animation. I graduated Valedictorian of my class, and received.

Courses Studied, English

During my time at USF, I studied courses while pursuing a Bachelor's Degree in Computer Science & Creative Writing.

Certificate Of Completion, Networking Academy

Activities and Societies: Business Professionals of America At CVCC I studied at the Networking Academy and specialized in Cisco, Novell.

High School Diploma, General Education