Kyle Baity Email & Phone Number

Indianapolis, Indiana, United States

Ensure the delivery of exceptional installation, onboarding, and training experience for all Vyne Dental products. Design efficient installation and Onboarding processes with superior customer success outcomes. Proactively monitor metrics and survey onboarded customers to exceed adoption and utilization goals. Build a professional, customer-centric team that enables customer success at the highest level.

Effingham, Il

Promoted and supported Scrum as defined in the Scrum Guide. Helped the team to understand Scrum theory, practices, rules, and values. Lead multiple agile software development sprint teams in developing and achieving sprint goals. Interface with management and development resources via oral and written communication paths.

Effingham, Il

Served as Subject-Matter Expert for cloud-based Practice Management Software and third-party programs. Participated in Agile development meetings to maximize product value and prioritize major customer concerns. Contributed to product backlog by documenting enhancements and impediments into Azure DevOps. Maintained on-premise integration for third party applications. Develops efficiency gaining tools for internal teams using Python language. Created custom SQL commands to deliver custom reports and queries to internal teams and customers while promoting database integrity. Liaised between internal and external development teams to minimize integration errors.Facilitated problem-solving skills with over 50 specialists to resolve customer issues. Developed and delivered technical training for new products and new hires. Created and maintained technical documentation for multiple products, including outside vendors. Solved escalated issues and resolves conflict with valued customers. Assisted management with various projects and tasks to increase team efficiency.Promoted to Tier III within first nine months of job duties, becoming member of multiple product expert teams including Eaglesoft, Eaglesoft Hardware, eServices, Fuse, Revenuewell, Solutionreach, and OperaDDS.

Flora, Il

Coordinated activities, teachings, and service learning opportunities for students in junior high and high school. Distributed program resources to different areas to better service attendees. Hired, managed, trained, and scheduled employees to best use the program’s budget. Created resources and manage online social media presence to connect with parents/guardians. Partnered with area participants’ schools to track grades and input into Illinois state database.

Orchardville, Illinois

Managed technology including networking, general IT needs, and online media. Performed preventative maintenance, repairs, installation, and removal of video, audio, lighting, data systems, and equipment. Developed technology budget.Primary teacher and volunteer coordinator of growing Junior High and High School ministry. Equipped parents to be the full-time youth ministers of students with resources, conversation material, and support materials. Designed and coordinated events, retreats, and summer camp for Junior High and High School students from inside and outside local churches.

Lenoir City, Tennessee

Installed networking capabilities to entire building, allowing for easy future access, maintenance, and repairs. Organized the remodeling of several classrooms. Transformed the technology utilization throughout the whole church. Managed the creation of technology volunteer team.Increased size of Junior High and High School Youth Group. Partnered with local home school co-op to teach several ages. Designed and launched new multi-church Young Adult small group program. Facilitated a life-long learner mindset in students, volunteers, and elders. Implemented a discipleship process for all church members. Served in every capacity for the betterment of our reachable ministry. Led in absence or request of Senior Pastor.

Master Of Business Administration - Mba, Information Technology

Master Of Science - Ms, Management And Leadership

Bachelor’S Degree, Youth Ministry

Finished a Bachelors of Science in 3 total years while working between 25- 35 hours per week in a lower-level management position.

Bachelor Of Arts (B.A.), Youth And Family Ministry