• “Just In Time” EdTech/instructional technology support for teachers and students• Focus on streamlining and finding efficiencies in school processes• Leading individual and group professional learning for teachers focused on EdTech integration• Evaluation/deployment of new and administration of existing instructional and classroom software and hardware• Google and Microsoft domain administration• GoGuardian web filtering and monitoring administration• Infinite Campus SIS support• Jamf School MDM administration• Played a critical role in quickly transitioning district to remote instruction and learning during COVID-19 pandemic, ensuring district’s systems were ready, students had remote support available, and staff had as much of the necessary training and preparation available as possible• Helped build and lead D117 Live, district’s livestreaming program• Co-developed district EdTech Strategic Plan, grounded in principles of Universal Design for Learning• Close collaboration with Instructional Coaches at both high schools, developing technology training/professional learning that complements broader professional learning• 2020–22: Management of LCHS auditorium (student lights/sound supervision and scheduling)• A/V support of special events in district field house• Sound engineering for music, theatre, and athletic events• Lead writer of “EdiT 117” EdTech newsletter• Led district's transition from Apple TV to Vivi in all meeting, common, and instructional spaces

• Tier I/II technical support and maintenance (software and hardware)• Supervision of student Tier I program• Installation/configuration of classroom technology (e.g. projectors, computers, Chromebooks)• Network cabling/termination• G Suite administration and monitoring• Apple device management• PowerSchool support• Curated "Tech Academy" tech support resources/knowledge base site• Built faculty/staff technology integration training/PD strategy

Technology Service Technician I (January 2016–January 2017)Buffalo Grove, IL (July 2015–January 2017)• As member of two-person team, serviced and managed fleet of approximately 470 color and B/W low- and mid-volume printers and MFPs at HQ campus of a global account.Associate Service Technician (February 2014–January 2016)Chicago Loop (February 2014–July 2015)• Managed territory of approximately 250 B/W mid-volume MFPs.• Consistently met or exceeded all key performance indicators.

Utilizing previous music education experience to support and enhance programs of the Institute for Learning, Access and Training, including the following achievements:• Successfully collaborated with a diverse project team to produce 2 new volumes in the "Orchestra Explorers" curriculum resource series• Between October 2010 and July 2012, distributed 850 sets of "Orchestra Explorers" materials to 415 public, private, and home schools across the United States• Between October 2010 and July 2012, organized 12 "Orchestra Explorers" teacher workshops across the Chicago metropolitan area, connecting with 212 teachers• Between October 2010 and July 2012, organized performances by CSO chamber ensembles in 35 different Chicago school and community venues, which were attended by over 7,000 students• Managed the application and partnership process to identify 8 new Chicago Public Schools partners in the 2012-2015 Music Activity Partnership Program• Successfully collaborated with a diverse project team to develop an operating model for pre-concert activities and preparatory classroom visits for the new "Once Upon a Symphony" program• Managed pre-concert activities for the Family Matinee Series, which annually draw over 9,000 patrons• Between October 2010 and July 2012, managed the distribution of "Dream Out Loud" classroom resources to over 170 teachers across the United States

• Regularly supervised and managed chorus rehearsals and assisted personnel manager with orchestra and chorus payroll• Led the development and piloting of educational programming in cooperation with the Chicago Park District Summer Day Camps

• Weekly instruction of Chorus and General Music to grades 4-5 • Daily instruction of Chorus to grades 6-12• Successfully co-directed high school production of "Once Upon a Mattress," including rehearsal scheduling, auditioning, budgeting, and audio engineering• Formed extracurricular national anthem chorus for sporting events