Kyle Benge Email & Phone Number

Dearborn, Michigan, US

• Handled multiple disparate projects across three teams: Salesforce application support, application advisory team, and Dealer advisor.
• Acted as Salesforce internal IT support for business users and coordinated vpn migration across multiple internal and external teams. Rectified configuration that prevented MyDomain and prepared it for launch..
• Streamlined weekly advisory reporting by replacing manual ETL process with combination of PowerQuery and VBA Macros to fully automate ELT, resulting in 1-3 hours of manual work per week saved while mitigating risk of.
• Developed working POC for a centralized portal for allowing users to retrieve documentation data via APIs. Built new SQL Database structure following ACID standards from multiple flat data sources and performed one.
• Learned & Developed responsive React Frontend for new self service analytics portal. Frontend integrated with AD SSO authentication & JWT protected APIs. Leveraged Typescript to ensure project readability and mitigate.

Dearborn, Michigan, US

• Worked on infrastructure team helping to rebuild Chef EAS in house development and migrate it from ChefDK to new Chef workstation.
• Rewrote customized tool instillation shell scripts that handled the process of installing Chef workstation, a number of accessory tools including visual studio code & git. Rewrote customized chef configuration files to.
• Rewrote cookbooks used to install and customize functionality for the development environment to accommodate workstation migration and to support changes to Windows VM images that affected functionality.
• Upgraded Redshift (Jenkins pipeline) & Jenkinsfile for all updated cookbooks to allow unit tests to run & require that they pass on git pushes and merges. This helped to mitigate issue with cookbooks being updated but.

Dearborn, Michigan, US

• Implemented a brand new highly multithreaded Java 1.8 application as sole technical resource within a team that previous did manual testing.
• Application allowed for end to end tests for a multi-system financial transaction process, resulting in automated parallel testing for each user in place of manual testing allowing for 3x increase of test volume while.
• Implemented Selenium wrapper to improve reliability and accuracy while documenting any failures in the underlying process with both data and images of system outputs
• Implemented Customized version of Apache POI Excel to allow for more complex import and export of test data and results that improved speed on larger files by ~90% while also bypassing memory overflow due to POI's.
• Trained non-technical colleague to basic Java development proficiency allowing them to implement fixes and new functionality with minimal supervision and support

Bloomington, IN, US

• Requested by instructors who supervised Teaching assistant position to continue and expand work within department and course through the year
• Responsible for evaluating and providing feedback for MBA students' Excel coursework

Ellettsville, Indiana, US

• Analyzed end to end processes Provided Advanced Excel assistance and analyticsRequirements gathering and analysisProcess and systems analysis and improvementDesigned and implemented new Salesforce InstanceDesigned and.
• Developed improved process incorporating complete overall haul of the underlying CRM to improve process flow, data integrity, and allow for proscriptive analytics
• Performed cross system analytics to advise C-suite regarding their departments as part of holistic analysis
• Joined software conversion project and ensured successful transition of operations and training across company
• Created fresh Salesforce instance with completely redesigned processes using advanced automation and customization to satisfy end users while enforcing data integrity and process controls with automation and validations

Ellettsville, Indiana, US

• Developed logical requirements and coordinated cross departmental development team to successfully develop custom network based software solution
• Investigated internal processes and discovered software usage counter to best practices, successfully transitioned to corrected methodology with end user and supervisory buy in
• Analyzed information systems for proper data flow, redundancy, and data validation to evaluate need for restructure or replacement

Indianapolis, Indiana, US

• Collated and cleansed vendor infrastructure information from numerous venders, validating and correcting records through use of web resources and communication with veteran personnel to reconcile vendor records, IUH.
• Converted cleansed flat files into third normal form to support transition to a source of record without redundant or contradictory information and allowing analysis of usage and billing reconciliation
• Architected and presented multiple potential long term software solutions to utilize and maintain records and analysis

Bloomington, IN, US

• Responsible for instructing students in Excel and analytics concepts and execution across following areas: Basic Statistics, Data cleansing, Dashboarding, Optimization, Simulation.Administered Exams Ran successful.
• Reviewed and worked on new course content in conjunction with facility to ensure student success
• Mentored TA’s and peer tutors to develop their ability to communicate technical understanding to students
• Grew established peer led open lab to provide freeform assistance to students and grow peer tutors through application of skills in unstructured environment

Bloomington, IN, US

• Assisted struggling students by explaining and demonstrating concepts while ensuring they keep up to the instructor allowing them to succeed
• Organized and operated an open review lab of peer tutors for students needing additional instruction resulting in improved student performance and growth among participating peer tutors

Master Of Science (M.S.), Management Information Systems, General

Bachelor'S Degree, Management Information Systems, General

Associate Of Science (A.S.), Business Administration And Management, General