Kyle Bergeron Email & Phone Number

Orlando, Florida, United States

Orlando, Fl

One of the board members for the HOA in my neighborhood. Help make community decisions that affect all aspects of the Home Owners Assoc.

Orlando, Florida, United States

Works directly with the organization's chosen charity - to organize events and assist when on site at the event.

Orlando, Florida Area

Director of Convention Operations, 2018 – Present Managing of behind the scenes convention operations, charity organization and guests of honor. Human Resources, 2021 - Present Assisting with general HR Duties shared with other members of the organization.*501C3 Organization*

Orlando, Florida Area

Systems Administrator supporting internal employees, DoD contracts and external customers as a managed service provider. Other duties include asset management, facility maintenance, organizational , customer service and other functions for business needs.

Orlando, Florida Area

Temporary Contract Position

Orlando, Florida Area

Director of Security Operations, 2012 – 2017 Managed convention safety and security with staff that would ensure attendee compliance.Director of Convention Operations, 2018 – Present Managing of behind the scenes convention operations, charity organization and guests of honor.

Orlando. Fl

Performs design and implementation of IT systems that require the integration of diverse and complex components. Activities include creating a problem statement, defining operational requirements including integration with other systems or components, researching and modeling the system architecture and configuration, investigating alternatives, cost analysis and estimation, and decision analysis. Ensures the logical and systematic conversion of requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, requirements allocation and interface definition studies to translate requirements into hardware and software specifications. Provides specific, detailed information for selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements, facility requirements (including floor layout, power & cooling, network connectivity), data storage, backup, monitoring, operating systems, directory services, identity management, access management, and automation. 2016 - Achieved AXELOS ITIL v3 Foundation Certification

Orlando, Fl

Assist employees with various computer needs. Assisting in preventative maintenance, hardware replacement, software implementation, imaging with Microsoft WDS, experience with Symantec Endpoint and McAfee Endpoint. Cross-training in the following areas: Remote Site Support (over-the-phone support and repair), Desktop Telephony (basic set setup and repair) and Enterprise Mobility (physical repair, wipe, security assessments for MiFi devices and general support).

Maitland, Fl

Computer Support Specialist II - Managed computers/equipment in the Central Florida Region. Utilized technical skills to solve problems, image machines, travel to remote locations and served on the internal company Service Desk. Used BMC Remedy as a ticketing system, Altiris for remote support, imaging and software deployment. Assisted with asset management, disposal and special projects. Worked with call center employees all the way up to the President.2010 - Achieved HP Certified Desktop Technician (exp 2012)2012 - Went to Windows 7 Desktop Support Training.

Maitland, Fl

High Speed Data / Cable Modem Technical Support.Assisted customers in an Inbound call center environment (Tier 1 and Tier 3). Processed upgrades/downgrades, assisted with troubleshooting, scheduling technicians and escalating to next level depending on severity. Worked within guidelines for call center while meeting the expectations within the call center.

Riviera Beach, Fl

Palm Beach, Fl

Preparation of medications for patientsReceiving and verifying the prescriptionsPricing and filling of prescriptionsObtaining pharmacist’s approvalCompleting patient paperwork related to the filling of prescriptionAssisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online)Stocking and pricing of medications in inventoryEnsuring availability of drugs by delivering them to patients or facilitiesMaintaining pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and regulations

Palm Springs, Fl

Preparation of medications for patientsReceiving and verifying the prescriptionsPricing and filling of prescriptionsObtaining pharmacist’s approvalCompleting patient paperwork related to the filling of prescriptionAssisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online)Stocking and pricing of medications in inventoryEnsuring availability of drugs by delivering them to patients or facilitiesMaintaining pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and regulations

Associate Of Arts (A.A.), Business/Commerce, General

Business