Kyle A. Blair Email & Phone Number

Mountain View, Ca, Us

Westlake, Oh, Us

International Sales (EMEA, APAC) and Practice leadership requiring adaptability, resilience, and multi-skilled expertise to drive new business growth, enhance customer success (key account renewals), and enable local Sales/Partner teams across Financial Services and Insurance verticals.Notable Achievements: * Directed cross-functional teams in complex international sales cycles, significantly increasing annual recurring revenue and improving customer satisfaction, resulting in exceptional net retention.* Developed and cultivated strategic relationships with technical and business partners across multiple countries, resulting in substantial growth in the joint sales pipeline and shared wins.* Designed and executed highly successful Financial Services and Insurance (FSI) enablement programs, resulting in the team securing numerous critical deals, a significant percentage of high-value agreements, and a substantial addition to the EMEA annual recurring revenue.* Authored a series of impactful vertical sales plays, driving go-to-market strategy and a considerable boost in add-on deal size.* Utilized extensive cross-cultural and vertical expertise to align solution capability with industry patterns and trends, maximizing the impact of customer investments.* Closed remarkable wins in the Financial Services and Insurance sector, including securing Hyland's highest-value agreements in both EMEA and APAC regions.* Launched Solution Impact Reports (SIR) to reduce renewal costs in large, strategic accounts. * Secured strategic client relationships against complicated international contracts (SaaS, Cloud, Services) to overcome issues and create win-win outcomes with client sponsors.

Westlake, Oh, Us

Client relationship executive and Professional Services leader, demonstrating agility and problem-solving prowess in piloting the FSI Delivery Team construct, go-to-market strategy, and executive sponsorship for critical projects across the US and new (International) markets in Australia and New Zealand at Hyland.Notable Achievements: * Delivered go-to-market (GTM) leadership and principal solution consultancy, building successful U.S. vertical delivery practices and scaling into strategic international markets.* Orchestrated the seamless execution of numerous global delivery projects across diverse scales, showcasing exceptional enterprise program management, professional services sponsorship, and the ability to foster cross-functional relationships.* Successfully built trust and deepened multi-tiered relationships within strategic client organizations, from business leaders to technical teams to C-Suite level sponsors.* Pioneered the establishment of Hyland's inaugural Insurance Delivery Team, composed of 18 members who exemplified exceptional talent acquisition, stewardship, and team building, strongly emphasizing diversity and inclusion.* Developed and implemented highly effective onboarding programs and organizational role enhancements, significantly improving team utilization, productivity, and overall performance.* Revolutionized business development practices within the industry by introducing innovative procedures tailored to specific sectors, streamlining proposal response steps, and significantly reducing the time from sale to project commencement.* Spearheaded go-to-market strategy, program sponsorship, and solution consultancy for critical international projects, fostering local resource development and professional services expansion into new markets in Australia and New Zealand.

Westlake, Oh, Us

Pivotal cross-department leader, influencer, and go-to-market tactician of Hyland's integration with Guidewire (market-leading Core Insurance system), launching a critical new vertical/industry growth imperative for Hyland.Notable Achievements: * Successfully implemented and guided go-to-market strategies for the Hyland for Guidewire solution, resulting in a highly profitable product launch and significant market share expansion, leading to a substantial annual revenue impact for Hyland.* Orchestrated cross-functional business teams to establish a distinctive competitive advantage for Hyland, creating an economic moat as the pioneering and exclusive provider of Guidewire-certified integration for Content Services Platforms (CSP) in an impressive timeframe of just six months.* Elevated local solution and delivery expertise to forge valuable technical vendor partnerships, achieve early sales momentum, and secure Hyland's largest deal ever in the APAC region, valued at a substantial annual amount along with additional Services.* Optimized efficiency and cost-effectiveness by streamlining solution accelerator processes by half, leveraging the development of reusable project tools, high-impact use cases, and delivery reference maps, resulting in faster project decisions and enhanced customer outcomes.* Spearheaded continuous improvement initiatives and design enhancements to maximize solution performance and expand capabilities for early cloud adopters.

Westlake, Oh, Us

Strategic customer advisor and solution architect, responsible for creating and executing Enterprise Information Assessments to develop customer roadmaps, communicate solution use cases, align content management solutions with organizational goals, and showcase expected solution impact/value for Hyland Customer Teams.Notable Achievements: * Spearheaded the successful launch of Hyland's cutting-edge Enterprise Information Assessment (EIA) practice, resulting in increased customer investment, expanded account engagement, and fortified customer alliances.* Developed groundbreaking go-to-market standards that facilitated the creation of comprehensive customer solution roadmaps, leading to substantial new business and add-on sales.* Led the end-to-end process of requirements gathering, deliverable development, and executive presentation for a diverse portfolio of 45 organizations across North America, Central America, South America, and Asia markets.* Enhanced the EIA process by implementing value assessments and impact studies, significantly increasing customer adoption rates. * Partnered with Client Execs and Business Sponsors to assess team readiness, build change management policy, and apply quick wins to build early momentum.* Leveraged expertise in business case creation, project prioritization, and customer value enablement to drive successful outcomes across internal and external stakeholders.

Westlake, Oh, Us

Led vertical program as sponsor and leader, driving the application of Insurance-themed content management solutions, experience-backed practice standards, and team enablement to create a consistent customer experience and increase successful outcomes within budget for direct Hyland Delivery projects.

Westlake, Oh, Us

Oversaw project management and solution delivery, ensuring seamless customer journeys from sales to services, across the full project lifecycle and post-implementation, to ensure customer satisfaction and smooth transition to run services and future projects at Hyland.

Westlake, Oh, Us

Joined Hyland as one of the 12 early team members, serving as a Technical Support Analyst, specializing in content management problem solving, root cause analysis, issue resolution, and maintaining high levels of customer satisfaction.

B.B.A., Information Systems

Accounting, Management Information Systems