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As a Senior System Engineer at Cryptic Studios, I am responsible for deploying, configuring, and maintaining servers and other critical infrastructure to support game services for millions of players worldwide. I have over 10 years of experience in the information technology field, spanning various areas such as system administration, system engineering, networking, technical support, and project management.I am highly motivated and results-driven, with an ability to build strong rapport with colleagues across all departments, vendors, and customers of various technical backgrounds. I proactively work to improve the supportability and stability of hardware and software services, perform server performance tuning and capacity planning, and collaborate with security engineers on host hardening and web application vulnerabilities. I also create and update documentation, troubleshoot issues, and participate in a weekly on-call rotation. My goal is to deliver reliable, secure, and scalable solutions that enable Cryptic Studios to create and deliver immersive and engaging games.
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Senior System EngineerArc GamesSacramento, Ca, Us -
Senior System EngineerArc Games Oct 2024 - PresentSan Francisco Bay Area, Us -
Senior System EngineerCryptic Studios (Gearbox Publishing San Francisco) Oct 2017 - Oct 2024• Deploy, configure, and maintain servers and other critical infrastructure to support game services• Proactively work to improve supportability and stability of hardware and software services• Perform server performance tuning and capacity planning• Work with security engineers on everything from host hardening to web application vulnerabilities• Troubleshoot hardware, software, and basic network issues• Collaborate with project managers and 3rd party/in-house developers for implementation services• Create and update documentation (designed specs, project plans, proposals, wiki entries)• Available as part of a scheduled weekly on-call rotation• Travel to datacenters to rack and cable servers and other hardware, provide hardware maintenance (replaced failed components, etc.), and troubleshoot problems
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It System AdministratorBramasol, Inc. Mar 2017 - Oct 2017Santa Clara, Ca, Us· Laptop support: imaging, break fix, domain administration (Active Directory), and software installation· Desktop Support: Windows 8.0 Pro, Windows 8.1 Pro, and Windows 10 Pro· Server Support: Windows Server 2008, Windows Server 2012· Setting up laptops for consultants local as well as those working remotely or at client site. · Addressing issues, troubleshooting over the phone from early pacific time.· Vendor Management: coordinating outages, managing support, escalating issues, and assisting in invoice disputes· Knowledge of Office 365, SharePoint, Microsoft Exchange, and file shares · Advanced knowledge around MS Office products (Outlook, Word, Excel, PowerPoint, etc.)· Networking (LAN, WAN, WiFi), Firewall, and Domain Controllers· Managing Sophos VPN· Knowledge of DHCP, DNS, WINS, IIS, and FTP· Administration of Antivirus software (McAfee, Symantec, TrendMicro, etc.) -
System EngineerPerfect World Entertainment Jul 2016 - Feb 2017San Francisco Bay Area, Us• Deployed, configured, and maintained servers and other critical infrastructure to support game services• Proactively worked to improve supportability and stability of hardware and software services• Performed server performance tuning and capacity planning• Worked with security engineers on everything from host hardening to web application vulnerabilities• Troubleshot hardware, software, and basic network issues• Collaborated with project managers and 3rd party/in-house developers for implementation services• Created and updated documentation (designed specs, project plans, proposals, wiki entries)• Was available as part of a scheduled weekly on-call rotation• Traveled to datacenters to rack and cable servers and other hardware, provide hardware maintenance (replaced failed components, etc.), and troubleshoot problems -
It Systems EngineerDfs Inc. Nov 2013 - Jan 2017• Fixed major system architecture problems• Brought updated equipment and software to the company to improve efficiency• Implemented a Windows Server 2012 RemoteApp load-balanced solution• Planned and executed an Exchange 2010 to Office 365 migration• Installed, tested, implemented, and trained new software and hardware services• Built and repaired relationships with vendors• Supervised the Help Desk employee and managed daily operations of the position
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Software Support SpecialistChr Solutions Apr 2013 - Nov 2013Houston, Tx, Us• Assessed and identified client software needs in a timely manner• Assisted in installation and testing of new and existing software• Performed accurate and appropriate system configuration for conversion of client data• Assisted with third-party wireless Internet troubleshooting -
Technology Support SpecialistPocahontas Area Community Schools Feb 2013 - Mar 2013• Managed documented, organized and followed-up on all requests for support• Communicated effectively with existing IT staff and with District staff• Organized time as well as multiple tasks• Received, deployed and followed-up on all support request with written confirmation of problem/solution/follow-up
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Provisioning Engineer CoordinatorAt&T Jul 2010 - Feb 2013Dallas, Tx, Us• Programmed customer edge and provider edge routers to install, disconnect, or change the customer's internet's order • Assigned and reclaimed circuits, WAN's, and LAN's from installs and disconnects • Assigned tasks to the Provisioning Engineers and provided them with technical data when necessary
Kyle Bodholdt Skills
Kyle Bodholdt Education Details
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Keller Graduate School Of Management Of Devry UniversityInformation Systems Management -
Devry UniversityGame And Simulation Programming
Frequently Asked Questions about Kyle Bodholdt
What company does Kyle Bodholdt work for?
Kyle Bodholdt works for Arc Games
What is Kyle Bodholdt's role at the current company?
Kyle Bodholdt's current role is Senior System Engineer.
What is Kyle Bodholdt's email address?
Kyle Bodholdt's email address is pi****@****ail.com
What is Kyle Bodholdt's direct phone number?
Kyle Bodholdt's direct phone number is +162822*****
What schools did Kyle Bodholdt attend?
Kyle Bodholdt attended Keller Graduate School Of Management Of Devry University, Devry University.
What are some of Kyle Bodholdt's interests?
Kyle Bodholdt has interest in Networking, New Technology, Information Systems, T Mobile, Sony, Verizon, Nintendo, Microsoft, Computer Hardware, Computer Software.
What skills is Kyle Bodholdt known for?
Kyle Bodholdt has skills like Microsoft Office, Networking, Customer Service, Windows, Software Installation, Troubleshooting, Technical Support, Sql, Microsoft Windows, Computer Hardware, Microsoft Excel, System Administration.
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