Kyle Bodholdt

Kyle Bodholdt Email and Phone Number

Senior System Engineer @ Arc Games
Sacramento, CA, US
Kyle Bodholdt's Location
Greater Sacramento, United States, United States
About Kyle Bodholdt

As a Senior System Engineer at Cryptic Studios, I am responsible for deploying, configuring, and maintaining servers and other critical infrastructure to support game services for millions of players worldwide. I have over 10 years of experience in the information technology field, spanning various areas such as system administration, system engineering, networking, technical support, and project management.I am highly motivated and results-driven, with an ability to build strong rapport with colleagues across all departments, vendors, and customers of various technical backgrounds. I proactively work to improve the supportability and stability of hardware and software services, perform server performance tuning and capacity planning, and collaborate with security engineers on host hardening and web application vulnerabilities. I also create and update documentation, troubleshoot issues, and participate in a weekly on-call rotation. My goal is to deliver reliable, secure, and scalable solutions that enable Cryptic Studios to create and deliver immersive and engaging games.

Kyle Bodholdt's Current Company Details
Arc Games

Arc Games

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Senior System Engineer
Sacramento, CA, US
Website:
arcgames.com
Kyle Bodholdt Work Experience Details
  • Arc Games
    Senior System Engineer
    Arc Games
    Sacramento, Ca, Us
  • Arc Games
    Senior System Engineer
    Arc Games Oct 2024 - Present
    San Francisco Bay Area, Us
  • Cryptic Studios (Gearbox Publishing San Francisco)
    Senior System Engineer
    Cryptic Studios (Gearbox Publishing San Francisco) Oct 2017 - Oct 2024
    • Deploy, configure, and maintain servers and other critical infrastructure to support game services• Proactively work to improve supportability and stability of hardware and software services• Perform server performance tuning and capacity planning• Work with security engineers on everything from host hardening to web application vulnerabilities• Troubleshoot hardware, software, and basic network issues• Collaborate with project managers and 3rd party/in-house developers for implementation services• Create and update documentation (designed specs, project plans, proposals, wiki entries)• Available as part of a scheduled weekly on-call rotation• Travel to datacenters to rack and cable servers and other hardware, provide hardware maintenance (replaced failed components, etc.), and troubleshoot problems
  • Bramasol, Inc.
    It System Administrator
    Bramasol, Inc. Mar 2017 - Oct 2017
    Santa Clara, Ca, Us
    · Laptop support: imaging, break fix, domain administration (Active Directory), and software installation· Desktop Support: Windows 8.0 Pro, Windows 8.1 Pro, and Windows 10 Pro· Server Support: Windows Server 2008, Windows Server 2012· Setting up laptops for consultants local as well as those working remotely or at client site. · Addressing issues, troubleshooting over the phone from early pacific time.· Vendor Management: coordinating outages, managing support, escalating issues, and assisting in invoice disputes· Knowledge of Office 365, SharePoint, Microsoft Exchange, and file shares · Advanced knowledge around MS Office products (Outlook, Word, Excel, PowerPoint, etc.)· Networking (LAN, WAN, WiFi), Firewall, and Domain Controllers· Managing Sophos VPN· Knowledge of DHCP, DNS, WINS, IIS, and FTP· Administration of Antivirus software (McAfee, Symantec, TrendMicro, etc.)
  • Perfect World Entertainment
    System Engineer
    Perfect World Entertainment Jul 2016 - Feb 2017
    San Francisco Bay Area, Us
    • Deployed, configured, and maintained servers and other critical infrastructure to support game services• Proactively worked to improve supportability and stability of hardware and software services• Performed server performance tuning and capacity planning• Worked with security engineers on everything from host hardening to web application vulnerabilities• Troubleshot hardware, software, and basic network issues• Collaborated with project managers and 3rd party/in-house developers for implementation services• Created and updated documentation (designed specs, project plans, proposals, wiki entries)• Was available as part of a scheduled weekly on-call rotation• Traveled to datacenters to rack and cable servers and other hardware, provide hardware maintenance (replaced failed components, etc.), and troubleshoot problems
  • Dfs Inc.
    It Systems Engineer
    Dfs Inc. Nov 2013 - Jan 2017
    • Fixed major system architecture problems• Brought updated equipment and software to the company to improve efficiency• Implemented a Windows Server 2012 RemoteApp load-balanced solution• Planned and executed an Exchange 2010 to Office 365 migration• Installed, tested, implemented, and trained new software and hardware services• Built and repaired relationships with vendors• Supervised the Help Desk employee and managed daily operations of the position
  • Chr Solutions
    Software Support Specialist
    Chr Solutions Apr 2013 - Nov 2013
    Houston, Tx, Us
    • Assessed and identified client software needs in a timely manner• Assisted in installation and testing of new and existing software• Performed accurate and appropriate system configuration for conversion of client data• Assisted with third-party wireless Internet troubleshooting
  • Pocahontas Area Community Schools
    Technology Support Specialist
    Pocahontas Area Community Schools Feb 2013 - Mar 2013
    • Managed documented, organized and followed-up on all requests for support• Communicated effectively with existing IT staff and with District staff• Organized time as well as multiple tasks• Received, deployed and followed-up on all support request with written confirmation of problem/solution/follow-up
  • At&T
    Provisioning Engineer Coordinator
    At&T Jul 2010 - Feb 2013
    Dallas, Tx, Us
    • Programmed customer edge and provider edge routers to install, disconnect, or change the customer's internet's order • Assigned and reclaimed circuits, WAN's, and LAN's from installs and disconnects • Assigned tasks to the Provisioning Engineers and provided them with technical data when necessary

Kyle Bodholdt Skills

Microsoft Office Networking Customer Service Windows Software Installation Troubleshooting Technical Support Sql Microsoft Windows Computer Hardware Microsoft Excel System Administration System Configuration Html Computer Networking Macintosh Dns Dhcp Active Directory Office 365 Windows Server Data Center Microsoft Word Servers Microsoft Powerpoint Windows 7 Technical Design Ios Vmware Windows 8.1 Windows 10 Internet Troubleshooting Vendor Management Antivirus Training Employee Training Xml Communication Windows 8 Windows System Administration Windows 7 Migration Windows Xp Wide Area Network Internet Protocol Suite Written Communication Local Area Network Information Systems Easily Adaptable Training And Development System Architecture

Kyle Bodholdt Education Details

  • Keller Graduate School Of Management Of Devry University
    Keller Graduate School Of Management Of Devry University
    Information Systems Management
  • Devry University
    Devry University
    Game And Simulation Programming

Frequently Asked Questions about Kyle Bodholdt

What company does Kyle Bodholdt work for?

Kyle Bodholdt works for Arc Games

What is Kyle Bodholdt's role at the current company?

Kyle Bodholdt's current role is Senior System Engineer.

What is Kyle Bodholdt's email address?

Kyle Bodholdt's email address is pi****@****ail.com

What is Kyle Bodholdt's direct phone number?

Kyle Bodholdt's direct phone number is +162822*****

What schools did Kyle Bodholdt attend?

Kyle Bodholdt attended Keller Graduate School Of Management Of Devry University, Devry University.

What are some of Kyle Bodholdt's interests?

Kyle Bodholdt has interest in Networking, New Technology, Information Systems, T Mobile, Sony, Verizon, Nintendo, Microsoft, Computer Hardware, Computer Software.

What skills is Kyle Bodholdt known for?

Kyle Bodholdt has skills like Microsoft Office, Networking, Customer Service, Windows, Software Installation, Troubleshooting, Technical Support, Sql, Microsoft Windows, Computer Hardware, Microsoft Excel, System Administration.

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