Senior Lead Pos Implementation Specialist
Current~ Responsible for developing database as a lead implementation specialist.~ Program interfaces to support rewards, events, credit cards, and room charge transactions.~ Conduct training classes for management, accounting, and front-end staff to understand use of POS system.~ Develop documentation on POS software programming functions.~ Provide remote support assistance and troubleshooting for POS software and interfaces.~ Performed POS installation for one of the single largest hotel chain properties in the US with 2,000+ rooms.~ Facilitated global rollout of mobile ordering solution for a top 3 hotel chain and provided training to global team members.