Qa Lead
CurrentCrucial leadership team member within the third-party publishing team of Tripwire Interactive: Tripwire Presents. Creates and implements new processes, tools, and techniques to improve multiple facets of the QA department while managing, leading, and developing QA test teams to successfully release project updates into the live environment.• Collaborate with the QA Manager and the Dev QA Lead to preplanning and creating onboarding materials in TestRail, JIRA, Notion for our upcoming, unannounced project – the goal is to successfully build up new QA team members.• Successfully led the QA team for Chivalry 2 from 2021-2023; rolled off internal QA team to support Deceive Inc.o Utilize my outsider approach to implement new ideas, empower and challenge the testers to increase ownership and engagement, introduced new tools and processes resulting in improvements to team productivity.o Supported the release of several, back-to-back DLC updates and coordinate LiveOps support.o Oversaw the successful launch of two new SKUs: Steam and Microsoft Store (WinGDK).• Incorporating Emotional Intelligence (EQ) learnings to improve our teams’ interactions external between peers, developers, external QA teams, and upwards to the management team.• Interview new hire candidates; develop and iterate on new hire training materials, then provide hands-on training for game testing on PC (Steam & Epic Games Store), PlayStation 4, PlayStation 5, Xbox One, and Xbox Series X.