Kyle Conder

Kyle Conder Email and Phone Number

Project Manager / Customer Success Manager @ ROYALTY RENOVATION LLC
tucson, arizona, united states
Kyle Conder's Location
Tucson, Arizona, United States, United States
Kyle Conder's Contact Details

Kyle Conder personal email

n/a
About Kyle Conder

Working over 7 years in the customer service industry has taught me to how vital customer relationships are to a company. Using both my transferable skills and experience at Eller - College of Management has allowed me to grow and develop multiple relationships throughout various industries. I plan on implementing these skills in my future career path as a Project Manager or Customer Success Manager. My goal by 2023 is to obtain a PMP or CSM certification. I'm excited to establish myself in the workforce and make a difference as my career evolves!

Kyle Conder's Current Company Details
ROYALTY RENOVATION LLC

Royalty Renovation Llc

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Project Manager / Customer Success Manager
tucson, arizona, united states
Website:
royaltyrenovation.com
Employees:
12
Kyle Conder Work Experience Details
  • Royalty Renovation Llc
    Office Manager
    Royalty Renovation Llc Aug 2023 - Present
    Tucson, Arizona, United States
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  • Servicelegend
    Project Manager
    Servicelegend Nov 2022 - Jul 2023
    • Performing risk management by identifying current bottlenecks and prioritizing task deadlines• Reducing bottlenecks by leading IDS sessions with one-on-one coaching• Implemented a new project management software and led the transition between the two software’s within 3months• Leading daily meetings with cross-functional teams of 7 across multiple departments to ensure projects are ontrack for delivery and client communication is at 100% during the 90-day onboarding cycle• Identifying trends in time management and provide solutions in order to increase efficiency and reduce delays• Attending weekly leadership meetings that promote employee satisfaction and provide personal growthopportunities
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  • Steamy Concepts
    Commercial Account Manager / Project Manager
    Steamy Concepts Dec 2021 - Nov 2022
    • Achieve high customer satisfaction and 95% retention rate by managing multiple commercial account relationships with strategic businesses• Manage business funnel and forecast for 65% of the revenue generating accounts• Analyze and track direct report metrics to ensure they are consistently met with projected monthly quotas
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  • Steamy Concepts
    Assistant Manager
    Steamy Concepts Oct 2020 - Dec 2021
    • Collaborated with the marketing team to design organic media campaigns resulting in a 18% increase in sales• Designed and implemented more efficient workflow processes that expedited execution stage by 15%• Trained 10 new hires on company-specific policies, procedures, and compliance guidelines• Scheduled and coordinated in-person meetings, events, and appointments for a 20-person department• Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
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  • Steamy Concepts
    Account Executive
    Steamy Concepts Nov 2019 - Oct 2020
    • Operated 3 phone lines and facilitated over 75+ calls a day with clients, staff, and vendors• Provided clerical and administrative support via FSM software and Microsoft Excel• Complete customer insight reports and input over 20,000 units of sensitive data• Received a 5-star customer satisfaction rating through voice, chat, and email communications• Listened, diagnosed, and resolved technical issues guiding users through step-by-step solutions
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  • Taco Bell
    Team Lead Manager
    Taco Bell Oct 2016 - Nov 2019
    • Worked with my team to maintain smooth operations and high standards of customer service during high-volume rushes• Trained and mentored 20+ new service champions on customer relationship management, cashflow, POS software, and product knowledge and/or recommendations for any new customers• Meticulously handled POS system transactions including credit, cash, and refunds to ensure seamless and accurate cash flow
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  • Starbucks
    Barista
    Starbucks Aug 2018 - Oct 2019
    Tucson, Arizona Area
    • Trained and mentored 10 new incoming baristas utilizing various company procedures and customs to ensure every customer transaction and interaction was of the same quality• Provided prompt customer support with a professional, patient, and friendly attitude while remaining calm during periods of high volume• Served food and custom hand-crafted beverages to 200-300+ customers a night
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Kyle Conder Education Details

Frequently Asked Questions about Kyle Conder

What company does Kyle Conder work for?

Kyle Conder works for Royalty Renovation Llc

What is Kyle Conder's role at the current company?

Kyle Conder's current role is Project Manager / Customer Success Manager.

What is Kyle Conder's email address?

Kyle Conder's email address is kc****@****cks.com

What schools did Kyle Conder attend?

Kyle Conder attended University Of Arizona, Eller College Of Management.

Who are Kyle Conder's colleagues?

Kyle Conder's colleagues are Robert Dluehosh, Alan Bruce.

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