Kyle Cosby Email & Phone Number

Maricopa, Az, Us

Chandler, Arizona, United States

Home Mortgage Origination/Servicing- Provide ongoing loan servicing and customer service via inbound phone contacts.- Analyze current mortgage structure and identify client’s financial motives related to home ownership.- Assess, recommend, and finalize refinancing options based on client feedback and eligibility.- Ensure long-term, trusted relationships between organization and consumers.- Gained NMLS licensure within the following territories: California, Iowa, Louisiana, Maine, Nevada, Oregon, Pennsylvania, South Carolina, Texas, and Virginia. - NMLS ID: 2129796

Springfield, Illinois Metropolitan Area

- Responsible for training local sales representatives for dozens of local retail stores, providing both product knowledge and demonstration guidelines to enable them to successfully educate customers and create sales opportunities for AT&T products.- Developed strong relationships with store personnel from Sales Associates up through District Managers to increase awareness of AT&T value and customer solutions.- Provide on-site training by engaging customers in sales efforts, side-by-side selling with retail staff, and conducting role playing sessions to prepare reps for sales scenarios.- Maintain relationships with retail employees to encourage brand awareness among sales reps, and leverage those relationships to increase sales and gain extra displays in high visibility locations.- Interpret weekly sales numbers to identify trends and form action plans with District Managers, and assist in executing them in store.- Set own priorities and schedule so that all locations are covered, and all new hires are trained in a timely fashion.

Springfield, Illinois Area

- Provide highly professional sales & marketing expertise to consumers leveraged by AT&T policies and procedures- Cultivate long-term relationships with customers to effectively and consistently identify opportunities- Repeatedly exceed monthly goal, and actively held top 3 position- Strongly acquainted with company's goals in both telecommunications and media production and distribution- Motivate team members to meet company goals and objectives

Springfield, Il

- Supervise and assist in merchandising decisions and visual placements- Monitor business statistics, interpreted daily results to the store owner and communicated opportunities for improvement for example, instituted a BOGO promotion on watches that led to a 300% increase in product sales year-over-year- Train and staff associates by store staffing procedure- Ensure store meets visual and maintenance standards

Springfield, Illinois Area

Managed returning patient intake, payments on accounts, and the creation and input of new patient cases. I discussed insurance approval and payment methods while providing a professional and welcoming atmosphere. I ensured the therapists treated the patient in a timely manner, and I scheduled future appointments.

- Made meaningful contributions in loss prevention meetings as well as conference calls and discussion boards with fellow claims associates- Collected evidence to present to vendors regarding product received in condition not fit for sale- Built pallets and shipped items to various return centers, as well as maintained accurate records and adjusted inventory counts accordingly- Managed safe containment and disposal of HAZMAT waste, and conducted training exercises for employees regarding the safe clean up of hazardous materials

Springfield, Il

I handled money exchange for goods, I prepared cashier drawers and counted the safe as well as inventoried high value items, I utilized theft prevention tactics and currency counterfeit measures, maintained a clean and inviting atmosphere and regularly stocked product, I received daily orders from vendors and unloaded our weekly delivery truck, I practiced all health code regulations in the kitchen, and always checked the product quality before it left our store.

Springfield, Illinois

Responsible for product knowledge and scheduling water testing appointments. Sought out customers door to door and created awareness for the product and it's need by the customer. Maintained a professional and informative demeanor as well as customer privacy policies.

Springfield, Il

Greeted every customer with a smile and drew attention to the business by dawning the uniform and creating a fun and interesting environment.

Springfield, Il

Taking orders from customers over the phone and in person, ringing correct amount into register, preparing food, maintaining health code standards and regulations, plotting delivery routes, managing correct money bags, cleaning and store maintenance.

Springfield, Il

I tutored children as well as managed them as a group, inside or outside of the building. I helped to enrich their experience by participating in events with them and helped lead various discussions and activities. I managed art and recreational supplies, as well as suggested new projects. I prepared snacks and always made sure everyone remained friendly and conducive to an enjoyable experience for all.

Springfield, Il

I filed client records and designed brochures for products and services. Managed training equipment rental and called new and existing clients for scheduling classes and presentations. Delivered multimedia presentations to all age groups as well as maintained the cleanliness and stock of all training products.

Springfield, Il

The Media department is the largest in the store including movies, CDs, video games, and computer software. I made regular recommendations to the customer and practiced up-selling techniques whenever possible. Stayed knowledgeable and current on new and existing product, as well as sales techniques and store policies. Stocked shelves and regularly monitored ads within store and competitors to create the best selling opportunities.