Executive Supervisor – Sales 13 YearsDeveloped customer care call center. Expanded a highly effective team of customer service representatives that went beyond expectations to secure ongoing relationship with Internet Company, while resolving customer concerns. Streamlined billing services for ease of customer’s accounts. General Manager – Human Resources 9 Years Created powerful sales team; developed and implemented strategies to promote email, internet, telephone, and a sleeker system for billing; proctored new system for accounts receivable, coordinating inventory.Manger – Shipping and Receiving 2 YearsArranged all shipping and receiving dock work, stocking inventory. Oversaw shipping merchandise to ensure deliver in timely manner with high quality merchandise in tact. Increased corporate by revenue by $720,000 in 2 years.
Listed skills include Leadership, Call Centers, Training, Management, and 24 others.