Kyle Danicke Email & Phone Number

Toledo, Oh, Us

Scottsdale, Arizona

Contractor at Mayo ClinicPrimary role in a recently developed Level 2 Support Team providing technical service, support, and consulting to Enterprise Integration and API Platform environmentsEffectively review and respond to Incident/Request Management tickets related to Enterprise Managed File Transfer applications Cleo Harmony and Signiant Media Exchange utilizing ServiceNow softwareProficiently provide technical services and user support on items such as account provisioning, on boarding, connection and firewall access, application configuration and installation, and external/vendor supportProvide exceptional assistance in advanced configurations in MFT, such as, setting up Server Message Block (SMB), SSH File Transfer Protocol (SFTP), High Speed Protocol (HSP), encryption, certificates, and scheduling as it relates to end user workflowsIn charge of documenting issue resolution to compile a portfolio of knowledge base material for Level 2 Support Team

Oregon, Ohio

Contractor at BP-HuskyProficiently utilize Documentum Query Language (DQL) to perform database administrator duties, such as, definition of system requirements, testing and implementation of system upgrades, designing queries, project reports, and table maintenanceResponsible for user account management for over 2,000 users across 20 departments including adding, removing, updating, permissions/ privileges, technical assistance, and troubleshooting any reported problems related to Documentum and associated applicationsContinuously execute process improvement initiatives by performing daily system monitoring, reviewing application logs, evaluating database physical structure, ensuring accurate data sets, monitoring organizational capabilities, and networking internally/ externally to develop industry/ discipline best practicesIn charge of database architecture and lead an initiative to create a new file structure, as well as, create detailed instructions and procedures that allowed the refinery to import terabytes of historical project informationActively manage project life cycles including, but not limited to, project/ document creation, data capture, indexing, auditing, importing, archival, and deliverablesEstablish Key Performance Indicators (KPI’s) and provide thorough reports to BP leadership through analytical collection of data, which in turn was used to modify, as well as, create new procedures and standardsCollaborate with a wide variety of internal customers for enhancement requests, as well as, design workflows and provide technically feasible solutions within our current system constraints

Remote

Contractor at BP (Whiting Refinery Modernization Project)Ensured operational data and documents were always up-to-date and readily available for project teams by completing project deliverables in a timely mannerProvided beta testing for new processes for the Project Information Management Teams and delivered thorough analysis of new processesAcquired strong knowledge of Relational Database Management Systems and effectively utilized multiple software applications, as well as, in-house applications developed specifically for the project

Whiting, Indiana

Contractor at BP (Whiting Refinery Modernization Project)Designed and implemented new work processes compatible with different project teams and their current stage through research on scope of work and pre start-up safety requirementsProvided the necessary capabilities to execute a successful handover of key operational information to Information Management ServicesEnsured all BP requirements were satisfied in the of audit engineering, procurement, supplier, construction, and project documentation