- Planned and led market expansion by opening 4 new stores in Chicago, driving 20% YOY growth for 4 consecutive years- Managed and trained over 300 employees - Led on-boarding and orientation workshops for 125+ new associates- Coached Front End Leadership by instilling company culture and best practices to eliminate operational inefficiencies- Responsible for technical training strategy and implementation for POS systems - Increased labor productivity from 60% to 100% relative to weekly budget by creating a scheduling tool - Designed weekly merchandising plans with a focus on highlighting local and private label brands- Point of contact for store and community events including marketing and donation plans - Taught customer service classes focusing on associate development and knowledge

- Managed day to day activities on Front End- Worked closely with cross functional teams to prepare for Chicago market expansion- Focused on scheduling and budgeting under the guidance of Front End Manager

- Responsible for ordering and stock levels of dairy and frozen departments