Kyle Deboer Email & Phone Number

Edgerton, MN, US

Sioux Falls, South Dakota, United States

 Responsible for credit card customer service and operations.  Managed outbound consumer call center sales. This team was responsible for calling existing customers to sell the Great Western Bank Rewards Card as well as cross-selling additional bank products. Oversaw Great Western Bank phone bank for the entire enterprise. These teams are responsible.

Sioux Falls, South Dakota Area

Efficiently administer the daily operation of a call center, including operations, product sales, customer service and security and safety in accordance with the Bank’s objectives. Solicits new deposit and loan business and develops credit card business, provides a superior level of customer service and promotes the sales and service culture through.

- Provided training opportunities, set goals, and coached team members to reach higher sales objectives.- Completed quality checks to ensure calls were being handled within company and government regulations.- Held daily training sessions on sales techniques to increase credit card sales and balance building.- Implemented a structure change from selling.

- Managed the sale of Wells Fargo Financial home equity products.- Received inbound calls from Wells Fargo customers and sold the home equity line of credit.- Worked with other departments to ensure the customer accounts were issued in a timely manner.- Negotiated agreeable terms with customers to keep their home equity line of credit.- Worked with other.

- Worked as a trainer in the portfolio sales department; trained new and existing team members on credit card balance building, as well as overseeing the sales activities on the floor.- Received customer service calls from stores nationwide selling credit cards and balance building accounts.- Placed calls using an auto dialer to contact existing Wells.

Bachelor Of Science, Business Administration

A.S., Marketing