Kyle Johnson

Kyle Johnson Email and Phone Number

Operational and Administrative Leadership @ Business Credentialing Services
Kyle Johnson's Location
Orem, Utah, United States, United States
Kyle Johnson's Contact Details

Kyle Johnson personal email

About Kyle Johnson

A history of progressively responsible operations and client services management experience. More than five years of operations leadership including business unit P&L accountability. Ten+ years of customer service management experience. Well organized; excellent problem solving skills and judgment; personable with good presentation skills; results oriented; proficient with computers and business software applications.Specialties: Business analytics, performance metrics, workflow improvement, vendor management, data acquisition, cost containment, revenue forecasting, process documentation and training, customer service management.

Kyle Johnson's Current Company Details
Business Credentialing Services

Business Credentialing Services

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Operational and Administrative Leadership
Kyle Johnson Work Experience Details
  • Business Credentialing Services
    Compliance Analyst
    Business Credentialing Services Oct 2013 - Present
    Provo, Utah Area
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  • Verisys Corporation
    Director, Operations
    Verisys Corporation Feb 2011 - Nov 2011
    South Jordan, Utah
    Responsible for the following functional areas in the Utah office: data processing, content acquisition, quality assurance, and customer service.
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  • Lexisnexis
    Director, Operations
    Lexisnexis Apr 2005 - Jan 2010
    Managed large staff in two main functional areas: 1) Operations Support Services (operations analytics, revenue forecasting, process documentation and training, vendor management and compliance); and 2) Account Processing (comprised of three specialized order fulfillment teams plus quality assurance). Assisted with administration of $10M business unit expense budget including full accountability for $5M in annual data acquisition expenditures.
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  • Lexisnexis
    Client Services Manager
    Lexisnexis Sep 1998 - Apr 2005
    Established and managed team of Large Account Managers and General Client Service Representatives in addition to organizing Account Processing department (order fulfillment). Performed numerous functions while helping build this start-up company.
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  • Corel Corporation
    Premium Services Manager
    Corel Corporation Apr 1997 - Sep 1998
    • Managed Service Account Managers and Technicians who provided technical services and support to 200+ large accounts (Corporate, Government, Legal, and Education).• Organized annual Premium Services Advisory Board meetings (advisory council of top clients) in order to gather feedback for continuous improvement.
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  • Corel Corporation
    Service Account Manager
    Corel Corporation Mar 1996 - Apr 1997
    • Managed 20+ large accounts in Western United States region• Worked with accounts to facilitate resolution of technical issues• Built loyalty and trust through proactive service, timely follow-through, and attention to detail
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Kyle Johnson Education Details

  • University Of Phoenix
    University Of Phoenix
    Business Administration
  • University Of Phoenix
    University Of Phoenix
    Business Administration

Frequently Asked Questions about Kyle Johnson

What company does Kyle Johnson work for?

Kyle Johnson works for Business Credentialing Services

What is Kyle Johnson's role at the current company?

Kyle Johnson's current role is Operational and Administrative Leadership.

What is Kyle Johnson's email address?

Kyle Johnson's email address is kj****@****hoo.com

What schools did Kyle Johnson attend?

Kyle Johnson attended University Of Phoenix, University Of Phoenix.

What are some of Kyle Johnson's interests?

Kyle Johnson has interest in Traveling, Reading, Researching And Writing, Gardening.

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