Kyle Duggan Email & Phone Number

Wrentham, Massachusetts, United States

Celebrating over 28 years of fire protection coatings.

Greater Boston Area

W Boston Hotel

Boston Metro Market A Member Of The Starwood Sales Organization

Responsible for the largest quota in the small meetings market.Negotiated pricing and actual operation of different sized meetings and conventions.Entertained and executed superior customer service skills to clients to represent the hotel and its services. Convention Services CoordinatorPlanned meetings for various companies of many sizes and budgets. Performed final audits to ensure proper accounting for billing and commissions. Communicated key group details to operational department heads to ensure a successful group function in weekly on site planning sessions.

Performed weekly presentations to Executive Committee and staff to communicate departmental targets and strategies. Managed a diverse team of over 50 employees including scheduling, payroll, and purchasing.Acted as a departmental representative responsible for speaking with patrons to resolve guest issues and complaints

Responsible for closing out the night's sales and revenue and developing various financial reports. Attended sales workshops with General Manager and Director of Sales. Rotated in all positions including front desk, executive housekeeper, engineering, sales, and night audit.